About Us:
Staq is a leading Banking-as-a-Service (BaaS) and embedded finance platform, transforming the way businesses integrate banking and financial services. At Staq, we empower our clients to innovate, expand, and streamline their financial services offerings, leveraging our cutting-edge platform. Our mission is to bridge the gap between traditional banking and the digital era, providing seamless, scalable, and secure financial solutions.
About the Role:
We are looking for a proactive, highly organised Business/Office Administrator to provide executive support primarily to the CEO, while also supporting the wider C-Suite and ensuring smooth administrative and operational coordination across the business.
This role is ideal for someone with around 5 years of experience in a startup or scale-up environment who thrives in a fast-moving setting, anticipates needs and brings structure, clarity and follow-through to a growing organisation.
You will play a key role in supporting leadership effectiveness, acting as a culture champion, assisting with People & Culture administration and recruitment coordination, and ensuring that our Jordan-based team is fully supported in their day-to-day work.
Key Responsibilities:
Executive & CEO Support
- Manage and coordinate the CEO’s calendar, meetings, travel and appointments
- Act as a gatekeeper for the CEO: screen, prioritise and route information, messages and requests
- Prepare agendas, meeting notes, action items and light documentation
- Support the CEO with task tracking, reminders, follow-ups and admin workflows
- Represent the CEO professionally when communicating on their behalf
- Provide ad-hoc executive support to other C-Suite members as needed
People, Culture & Recruitment Support
- Act as a culture champion, helping reinforce company values, behaviours and ways of working
- Assist with onboarding for local employees
- Assist the Director of People & Culture with recruitment coordination
- Help coordinate internal engagement initiatives, team events and celebrations
Business, Office & Jordan Team Administration
- Provide administrative support across all business functions
- Ensure the Amman office runs smoothly and team members are supported with day-to-day needs
- Manage office and admin supplies (equipment, software licences, subscriptions)
- Coordinate with vendors and service providers (ordering, deliveries, renewals, follow-ups)
- Support onboarding logistics for local hires (equipment coordination, access setup, first-day support)
- Manage internal calendars for team-wide meetings, trainings and workshops
- Maintain and update documentation across Google Drive and Confluence
- Maintain organised digital filing systems and document standards
- Draft simple internal documents, templates, checklists and forms
- Arrange logistics for offsites, trainings, workshops and internal events
- Assist with travel arrangements for team members when required
- Identify operational issues early and escalate appropriately
Requirements
- Around 5 years’ experience in business administration, executive support, PA or coordination roles
- Proven experience supporting a senior executive (CEO or equivalent)
- Experience in a startup, scale-up or fast-paced tech environment
- Excellent organisational, prioritisation and time-management skills
- Strong written and verbal communication in English and Arabic
- High level of discretion, reliability, attention to detail and follow-through
- Comfortable using digital tools (Google Workspace, Slack, Confluence, task managers)
- Proactive problem-solver who can think on their feet and adapt quickly
