Company Description TJDEED Technology® is a leading digital transformation company based in Jordan, serving public and private sector organizations across the Middle East. The company delivers enterprise solutions in IT service management, cybersecurity, cloud, infrastructure, AI, and automation. TJDEED Technology® focuses on helping organizations modernize their operations, enhance security, and improve efficiency through advanced technologies. Joining the team offers opportunities to work on high-impact projects and collaborate with regional clients in diverse industries.
Job Summary
Results-driven Sales Account Manager responsible for managing key client accounts, identifying new business opportunities, and ensuring long-term customer satisfaction. Acts as the primary point of contact for clients, delivering tailored solutions and driving revenue growth.
Key Responsibilities
- Manage and grow relationships with existing key accounts to ensure retention and satisfaction
- Identify and develop new business opportunities within assigned markets
- Understand client needs and propose suitable solutions
- Deliver sales presentations, proposals, and product demonstrations
- Negotiate contracts and commercial terms in line with company policies
- Achieve assigned sales targets (quarterly and annual)
- Collaborate with internal teams (Sales Engineering, Solutions, Marketing, Support)
- Maintain accurate records in CRM (pipeline, forecasts, activities)
- Provide market feedback and client insights to internal stakeholders
- Ensure customer satisfaction throughout delivery and support phases
- Develop strategic account plans aligned with client growth
- Support Finance in collections and PMO in delivery sign-offs
Key Requirements:
- 3–5 years of experience in B2B sales, preferably in IT solutions
- Strong account management and customer relationship skills
- Experience in identifying and developing sales opportunities
- Good communication, negotiation, and follow-up skills
- Ability to manage sales targets and maintain accurate forecasting
