Corporate Relationship Manager

Bank of Jordan • Full-time • عمان, JO • 2w ago

Responsibilities:

Manage relationships with corporate and commercial clients and understand their banking needs.
Acquire new clients, term deposits, and current accounts.
Promote banking products and services through direct sales, cross-selling, and up-selling.
Conduct client meetings and field visits to develop relationships and identify business opportunities.
Coordinate with internal departments to fulfill client requirements and ensure customer satisfaction.
Monitor competitors’ deposit interest rates and provide market insights.
Monitor deposit pricing and related requests in coordination with relevant departments.
Analyze deposit balances and market trends and prepare periodic reports.
Maintain accurate and up-to-date client information.
Support business continuity and emergency response activities.

Requirements:

Bachelor’s degree in Business Administration, Banking, or a related field.
Minimum 3 years of experience in banking operations and customer relationship management.
Good written and spoken English.
Strong planning and organizational skills.
Analytical and problem-solving skills.
Strong communication and interpersonal skills.
Cross-selling and up-selling skills.
Strong negotiation and persuasion skills.
Good knowledge of banking policies and procedures.
Knowledge of company and banking laws and Central Bank regulations.
Strong knowledge of banking products and services.
Ability to work effectively as part of a team.
Good computer and banking-system skills.

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