Job Title: Executive Operations Assistant.

Company Name: Tafakkur.

Location: On-site/ Medical City St., Amman, Jordan.

Job Type: Full-time contract, Sun - Thu.

About Tafakkur

An educational institution based on scientific and experimental research and run by an elite of researchers and educators to provide practical means that help develop the realm of education from a modern and genuine perspective, relying on the latest educational theories concerned with character building and creative development.

For more info: https://tafakkur.com

Job Description

As an Executive Operations Assistant, you will provide high-level administrative and operational support to theOperations Manager, ensuring the smooth execution of daily tasks and strategic initiatives. This role requires a strong technical skillset, organisational expertise, and the ability to coordinate cross-functional operations efficiently.

Key Responsibilities

Administrative & Communication Support:

Manage the executive’s calendar, schedule meetings, and coordinate travel arrangements.
Handle confidential correspondence, emails, and documents with discretion.
Prepare reports, presentations, and operational documents.
Maintain records, meeting minutes, and ensure proper documentation of decisions.

Operational & Technical Support:

Assist in overseeing workflow automation and operational efficiency tools.
Work with Notion, Zoho, and other digital management platforms to track tasks, projects, and performance.
Generate and analyze reports from CRM and ERP systems to support decision-making.
Ensure proper documentation and compliance with internal Standard Operating Procedures (SOPs).

Project & Process Coordination:

Support operational and strategic projects by gathering data, conducting research, and preparing summaries.
Coordinate with internal teams and external stakeholders to streamline processes.
Oversee task follow-ups, deadlines, and priorities to ensure efficient workflow.

HR & Team Support:

Assist in recruitment coordination, onboarding, and performance tracking.
Monitor training schedules and employee development programs.

Qualifications & Skills

Bachelor's degree in Industrial Engineering, Human Resources, or a related field.
3+ years of experience in executive support, operations, or a similar role.
Technical proficiency in Notion, Zoho, Microsoft Office (Excel, PowerPoint, Word), and project management tools preferred.
Experience working with CRM and ERP systems for reporting and data analysis.
Excellent written and verbal communication skills in Arabic and English.
Strong organisational, multitasking, and problem-solving skills with attention to detail.
Ability to handle sensitive information with confidentiality and professionalism.

For more information, contact us at hr@tafakkur.com

Tafakkur | Nurturing the Individual

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