Job Description
Gain new weighted customers and expand the existing customer database by leading and coaching the team, while representing customers within JICE.
- Establish and communicate clear, individualized targets for each team member in alignment with the company's overall objectives.
- Review team performance against set targets in weekly meetings and implement corrective actions as required.
- Ensure thorough understanding and precise execution of all company programs and policies across the team.
- Onboard, prepare, and train both new and existing employees to maintain a high-performing sales force.
- Ensure 100% completion of the Advantage Territory University program across all routes, with daily monitoring and tracking.
- Lead and facilitate effective problem-solving initiatives within the team and the market.
- Assess employee performance through accompanied fieldwork and practical training sessions, providing constructive feedback to drive sales team development.
- Maintain comprehensive records of all fieldwork visits and market tours to monitor progress and ensure accountability.
- Conduct regular weekly and monthly team meetings focused on coaching, development, and performance improvement.
- Execute a minimum of 10 accompanied customer representative visits on a monthly basis.
- Conduct routine cooler counts to ensure proper placement, availability, and compliance.
- Cascade all training courses and sessions received from the company to the sales team in a timely manner.
- Conduct in-depth analysis of area performance to identify trends, gaps, and growth opportunities.
- Track and follow up on all customer complaints received through the Customer Service Center, ensuring timely resolution.
- Maintain continuous field presence within the designated area to stay informed of customer needs and identify development opportunities.
- Communicate all trade offers, campaigns, and company-initiated programs to customers promptly and effectively
- Ensure that barcodes and customer service stickers are properly displayed and affixed at all customer outlets.
Qualifications
- Bachelor's degree in Business Administration, or any other related field.
- Minimum of 4 to 6 years of experience in sales.
- Prior experience in FMCG sector is highly preferred.
Skills
- Proficiency in Microsoft Office Suite.
- Strong command of both English and Arabic languages, written and verbal.
- Valid driving license.
