Immigration & Visa Coordinator
Amman, Jordan – Onsite (Full-Time)
About Glocal Immigration
Glocal Immigration is a Canadian-regulated immigration and education consulting firm led by a Regulated Canadian Immigration Consultant (RCIC #R532895), licensed by the College of Immigration and Citizenship Consultants (CICC) and authorized to represent clients before IRCC. Also, a member of the Canadian Association of Professional Canadian Immigration Consultants (CAPIC).
Headquartered in Calgary, Canada, we are expanding with one representation office in Amman, Jordan.
We assist clients in pursuing immigration, study, and visit opportunities to Canada and other countries. Our firm specializes in professional immigration and visa consulting, study permit processing, and global student recruitment, and proudly partners with leading universities and colleges worldwide.
Office Location:
The Investment Building of the University of Jordan, North Gate of the University of Jordan, Amman, Jordan
Working Hours:
Saturday to Wednesday 10:00 AM to 4:30 PM
Thursday: 10:00 to 3:00
Friday: off
Position Overview
We are seeking a motivated and professional Immigration & Visa Coordinator to join our Amman branch.
This is a full-time, onsite position (not remote). The successful candidate must commute daily and work from our office during official working hours.
This role focuses on managing daily office operations, client coordination, and supporting clients throughout their visa and immigration journey under the supervision of licensed professionals.
The successful candidate must not provide immigration or legal advice under any circumstances. All official immigration advice, assessments, and representations are exclusively provided by licensed immigration consultants (RCICs) or authorized lawyers.
The coordinator may conduct basic structured pre-assessments and collect client information under internal guidelines and training provided by our team.
Key Responsibilities
- Manage day-to-day office operations and front-desk coordination
- Meet and greet walk-in clients professionally
- Answer general client inquiries about visa and immigration processes (information only, no legal advice)
- Conduct structured pre-assessments using internal checklists
- Book consultations and meetings with the RCIC or lawyers where applicable
- Follow up with clients regarding required documents and application progress
- Coordinate with the processing team to finalize and submit visa applications
- Maintain organized client records and ensure confidentiality
- Order office supplies and maintain smooth office functionality
- Support additional administrative tasks as required
Qualifications & Requirements
- College Diploma or Certificate in Business Administration, English, Translation, Customer Service, or a related field preferred
- Excellent verbal and written communication skills in both English and Arabic
- Minimum 1 year of experience in customer service, office administration, visa services, or a similar client-facing role preferred
- Strong people skills with a friendly, positive attitude, delivering excellent customer service, is a key part of this role
- Professional appearance and client-focused mindset
- Strong organizational and multitasking abilities
- Ability to work in a structured, compliance-driven environment
- Willingness to learn immigration and visa processes through internal training
- Preference given to candidates residing near the University of Jordan
- Must be able to work onsite and commute daily
Training & Growth Opportunities
- Professional training on visa and immigration processes by our licensed team
- Direct exposure to Canadian immigration systems and international education pathways
- Career growth opportunities within our expanding regional offices
- Potential advancement into senior coordination or management roles based on performance
Compensation & Benefits
- Basic monthly salary
- Performance-based commissions
- Annual performance bonuses based on performance
- Professional mentorship under a licensed Canadian Immigration Consultant (RCIC)
- Long-term career growth within an expanding international firm
How to Apply
Interested candidates may apply directly to this job post or send their CV/resume to:
careers@glocalimmigration.com
Please ensure you:
- Mention the job title in the email subject line
- Clearly state your expected basic salary (excluding commissions)
We thank all applicants for their interest in joining Glocal Immigration. While we sincerely appreciate every application received, only shortlisted candidates will be contacted for an interview.
