Absolutely — here is the full job post rewritten with the must-have Schengen and U.S. visa application experience clearly incorporated.

Immigration & Visa Coordinator

Amman, Jordan – Onsite | Full-Time

About Glocal Immigration

Glocal Immigration is a Canadian-regulated immigration and education consulting firm led by a Regulated Canadian Immigration Consultant, RCIC #R532895, licensed by the College of Immigration and Citizenship Consultants (CICC) and authorized to represent clients before Immigration, Refugees and Citizenship Canada (IRCC). Glocal Immigration is also a member of the Canadian Association of Professional Immigration Consultants (CAPIC).

Headquartered in Calgary, Canada, Glocal Immigration is expanding its presence with a representation office in Amman, Jordan.

We assist clients in pursuing immigration, study, visit, and visa opportunities to Canada and other countries. Our firm specializes in professional immigration and visa consulting, study permit processing, global student recruitment, and international visa application support. We proudly partner with leading universities and colleges worldwide.

Office Location

The Investment Building of the University of Jordan

North Gate of the University of Jordan

Amman, Jordan

Working Hours

Saturday to Wednesday: 10:00 AM to 4:30 PM

Thursday: 10:00 AM to 3:00 PM

Friday: Off

Position Overview

We are seeking a motivated, professional, and client-focused Immigration & Visa Coordinator to join our Amman office.

This is a full-time, onsite position. The successful candidate must be able to commute daily and work from our office during official working hours.

The role focuses on managing daily office operations, client coordination, document follow-up, visa application support, and assisting clients throughout their visa and immigration process under the supervision of licensed professionals.

The successful candidate must have 6 months or more of hands-on experience applying for Schengen visa applications and U.S. visa applications. The candidate must also be familiar with the general visa application process, including document collection, application forms, appointment booking, embassy/VFS/TLS/BLS procedures where applicable, client follow-up, and file preparation.

This is a client-facing role. The successful candidate must have a positive attitude, strong communication skills, and the ability to deal with clients professionally, patiently, and respectfully.

The coordinator will also be expected to cooperate and work effectively with members of our local team, processing team, and team members located abroad.

The successful candidate must understand that they are not permitted to provide immigration or legal advice under any circumstances. All official immigration advice, assessments, and representation are provided exclusively by licensed immigration consultants, RCICs, or authorized lawyers.

The coordinator may conduct basic structured pre-assessments, collect client information, follow internal checklists, and support application preparation based on internal procedures and training.

Key Responsibilities

Manage day-to-day office operations and front-desk coordination.

Meet and greet walk-in clients in a professional and welcoming manner.

Answer general client inquiries about visa and immigration processes, strictly for information purposes only and without providing legal or immigration advice.

Assist clients with Schengen visa and U.S. visa application steps, document checklists, appointment requirements, forms, and general application preparation.

Support files related to Schengen visas, U.S. visas, Canadian visa applications, study permits, visitor visas, and other international visa processes.

Conduct structured pre-assessments using internal checklists and guidelines.

Collect, review, organize, and follow up on client documents.

Follow up with clients regarding missing documents, application updates, appointments, and next steps.

Book consultations and meetings with the RCIC, lawyers, or authorized team members where applicable.

Coordinate with the processing team to prepare, finalize, and submit visa applications.

Communicate and cooperate with team members locally and abroad to ensure smooth file processing.

Maintain organized client records and ensure confidentiality at all times.

Order office supplies and support smooth office functionality.

Support additional administrative, client service, and operational tasks as required.

Must-Have Qualifications & Requirements

Candidates must have 6 months or more of hands-on experience applying for Schengen visa applications and U.S. visa applications.

Candidates must be familiar with the visa application process, including document collection, application forms, appointment booking, embassy requirements, VFS/TLS/BLS procedures where applicable, client follow-up, file preparation, and application submission support.

Previous experience in a visa office, travel agency, immigration office, education consulting office, or similar client-facing visa service role is required.

Excellent verbal and written communication skills in both English and Arabic are required.

Must have strong people skills, a friendly personality, a positive attitude, and the ability to deliver excellent customer service.

Must be comfortable working in a client-facing role, including meeting clients, answering general inquiries, following up on documents, and maintaining professional communication at all times.

Must be able to cooperate and work effectively with local team members, processing teams, and colleagues abroad.

Must have strong organizational skills, attention to detail, and the ability to manage multiple client files and tasks at the same time.

Must be able to work in a structured, compliance-driven environment and follow internal procedures carefully.

Must be professional in appearance, communication, and conduct.

Must be willing to learn Canadian immigration, study permit, and other international visa processes through internal training.

Must be able to work onsite, commute daily, and commit to the official working hours of the Amman office.

Preferred Qualifications

College Diploma or Certificate in Business Administration, English, Translation, Customer Service, Tourism, Office Administration, or a related field is preferred.

Experience with Canadian visa applications, study permits, visitor visas, or immigration-related file preparation is an asset.

Experience working with CRM systems, online application portals, embassy appointment systems, or document management systems is an asset.

Preference will be given to candidates residing near the University of Jordan or nearby areas.

Training & Growth Opportunities

Professional training on visa and immigration processes by our licensed team.

Direct exposure to Canadian immigration systems, international visa processes, and global education pathways.

Opportunity to work with a Canadian-regulated immigration consulting firm.

Career growth opportunities within our expanding regional offices.

Potential advancement into senior coordination, processing, or management roles based on performance.

Compensation & Benefits

Basic monthly salary.

Performance-based commissions.

Professional mentorship under a licensed Canadian Immigration Consultant, RCIC.

Long-term career growth within an expanding international firm.

How to Apply

Interested candidates may apply directly to this job post.

We thank all applicants for their interest in joining Glocal Immigration. While we sincerely appreciate every application received, only shortlisted candidates will be contacted for an interview.

Glocal Immigration

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