Lead the design, implementation, and strategic management of the company's IT infrastructure, ensuring a secure, scalable, and highly available technology environment. Own the full spectrum of IT operations, including platform and network architecture, DevOps implementation, identity and systems integration, and enterprise security. Drive innovation, operational excellence, and alignment of IT capabilities with business goals.
Responsibilities:
Strategic Infrastructure & Platform Leadership:
- Architect, implement, and manage enterprise IT infrastructure across servers, storage, networks, and cloud platforms
- Ensure high availability, performance, scalability, and reliability of core IT systems
- Plan and execute major infrastructure projects, migrations, and technology upgrades. Evaluate emerging technologies and design solutions to optimize business operations
DevOps & Automation:
- Establish and lead the DevOps function, including tool selection, pipeline design, CI/CD implementation, and release management
- Drive automation of deployment, monitoring, and operations across infrastructure and applications
- Collaborate with development, QA, and operations teams to ensure fast, reliable, and secure software delivery
Identity & Systems Integration:
- Lead identity and access management strategies, including single sign-on, directory services, and cross-system authentication
- Oversee integration between enterprise applications, cloud services, and IT systems for seamless interoperability
Security & Compliance:
- Define, implement, and enforce enterprise security policies, controls, and standards
- Oversee disaster recovery, backup, and business continuity strategies
- Monitor and mitigate risks across infrastructure, platforms, and cloud services to ensure regulatory compliance
Leadership & Team Management:
- Lead, mentor, and develop the infrastructure, DevOps, and platform teams
- Allocate resources, manage workloads, and drive performance management
- Foster collaboration across DevOps, Security, Development, and QA teams
Vendor & Budget Management
- Manage vendor relationships, procurement, and contracts for IT infrastructure and services
- Review costs & budgets for infrastructure projects, DevOps tooling, and technology upgrades
- Optimize costs while maintaining high-quality, secure, and reliable IT services
Business Alignment & Decision-Making
- Serve as the principal technical authority for infrastructure, DevOps, identity, and security initiatives
- Align technology strategy with business objectives and operational needs
- Provide expert guidance for critical incident resolution, root cause analysis, and major technology decision
Job Relations:
- Development & QA Teams: Coordinate for CI/CD, system integration, and application performance
- Security Team: Ensure infrastructure and DevOps compliance with security policies and regulatory requirements
- Business Units / End Users: Gather requirements, provide technical guidance, and ensure IT systems support business objectives
- Product Team: Align platform and application infrastructure with product roadmap and delivery timelines
- Finance / Procurement Teams: Collaborate on budget planning, vendor selection, and cost optimization initiatives
- Direct Reports: Infrastructure team, DevOps team, platform engineers, and application/integration specialists
External Communications:
Vendors & Service Providers:
- Manage relationships, contracts, and service-level agreements (SLAs) for infrastructure, cloud, DevOps tools, and security services
- Evaluate new solutions, negotiate licensing, and ensure vendor accountability for performance and delivery
Cloud Providers & Technology Partners:
- Collaborate on architecture design, operational support, and adoption of emerging technologies
Requirements
- Bachelor's degree in computer engineering, Computer Science, or related field
- 4+ years in IT infrastructure management, including hands-on experience in servers, networking, cloud platforms, and enterprise systems
- Proven experience leading DevOps, identity management, security, and platform teams
- Expertise in virtualization, storage, cloud services (AWS/Azure), and systems integration
- Strong leadership, strategic planning, and decision-making skills
- Experience with disaster recovery, backup strategies, and regulatory compliance
- Excellent problem-solving, communication, and cross-functional collaboration skills
Competencies required:
- Strong organizational and prioritization skills
- Excellent communication and documentation abilities
- Analytical and problem-solving mindset with attention to detail
- Comfortable working in a fast-paced, agile environment
Skills & Languages:
- Proficiency with Network, cloud, Azure, AD, O365, DevOps tools, security standards
- Fluent in English (required)
- Arabic proficiency (preferred)
