Join Orange Jordan Family , Where Caring, Responsibility & Boldness drive growth, innovation & collaboration!
Be part of a team that's shaping the future.
We are committed to offering the best to our customers, colleagues & stakeholders.
We keep our promises, act responsibly and speak the truth.
We are ambitious and determined and take the initiative to seize opportunities.
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Key Accountabilities:
- Develop and execute innovative social media communication strategies aligned with the Consumer Business Unit's objectives, ensuring consistent brand messaging across all channels.
- Lead, mentor, and motivate a team of social media & DIR communication specialists, fostering a collaborative and creative environment that encourages innovation and excellence.
- Oversee the creation and delivery of engaging content across various digital platforms, including social media, websites, and email marketing campaigns.
- Analyze social media trends, audience insights, and campaign performance to identify opportunities for optimization and improvement.
- Manage the communication budget effectively, ensuring optimal allocation of resources to achieve maximum impact and ROI.
- Collaborate with cross-functional teams, including marketing, sales, and product development, to ensure seamless communication and alignment on key initiatives.
- Maintain a strong understanding of Orange's products, services, and processes to effectively communicate their value proposition to target audiences.
- Develop and deliver compelling presentations to internal and external stakeholders, communicating key messages and project updates.
- Monitor and respond to customer inquiries and feedback across social media channels, ensuring timely and professional resolution.
- Ensure all communication activities comply with relevant regulations and ethical guidelines.
- Track and report on key communication metrics, providing regular updates to management on campaign performance and ROI.
- Stay abreast of the latest digital communication trends and technologies, proactively identifying opportunities to enhance our communication strategies.
Education & Experience:
- 5-7 years of experience in a communication or digital marketing role.
- Bachelor's degree in Marketing, Communications, or Public Relations.
- Exceptional written and verbal communication skills, with the ability to craft compelling and engaging content for diverse audiences.
- Proven experience in developing and executing successful digital communication and marketing strategies.
- Strong understanding of social media platforms, trends, and best practices, including experience with social media management tools.
- Proficiency in English language, with excellent grammar and writing skills.
- Excellent presentation skills, with the ability to present complex information in a clear and concise manner.
- Solid knowledge of digital analytics and reporting tools, with the ability to track and analyze campaign performance.
- Familiarity with SEO principles and content optimization techniques.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint.
