The Opportunity
This is an exciting opportunity to join the Employee Benefits team and contribute to the growth of our corporate business portfolio. The Employee Benefits Executive will play a key role in identifying new business opportunities, building strong relationships with corporate clients and brokers, and promoting innovative employee benefits solutions. The role offers valuable exposure to sales, client engagement, negotiation, and strategic business development, making it ideal for a motivated professional looking to build a successful career in the insurance industry.
Key Responsibilities
- Manage and develop assigned corporate client portfolios, ensuring high levels of service and client satisfaction.
- Coordinate and execute end-to-end renewal processes for assigned accounts, ensuring timely and accurate completion.
- Monitor and follow up on collections, account receivables, and outstanding client requirements.
- Promote wellness initiatives and increase client awareness and engagement in available wellness programs.
- Identify cross-selling and upselling opportunities to support portfolio growth and retention.
- Manage day-to-day client communications and calls, ensuring timely resolution of inquiries, follow-up on requests, and delivery of high-quality service.
- Coordinate and execute assigned client servicing activities to ensure accuracy, compliance, and adherence to agreed timelines.
Required Qualifications
- Minimum 2 years of relevant professional experience in a client-facing, operations, or related role.
- Strong communication, organizational, and stakeholder management skills.
- Ability to manage multiple priorities and deliver results in a fast-paced environment.
- Proficiency in Microsoft Office applications and relevant business systems.
- Demonstrated AI fluency, including the ability to effectively use AI-powered tools to enhance productivity, analyze information, and support decision-making while applying appropriate judgment and governance.
Preferred Qualifications
- Professional certification in insurance, employee benefits, or a related discipline.
- Experience in corporate employee benefits or group insurance portfolios.
- Excellent English communication skills, including professional business writing and verbal communication.
About MetLife
Recognized on Fortune magazine's list of the "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™, MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
As part of our New Frontier strategy, MetLife is building an AI-enabled, people-centered future. We’re looking for people who bring curiosity, adaptability, and a growth mindset as we use AI to enhance how we serve customers, support communities, and evolve the way work gets done. At MetLife, AI is a responsible partner that supports human judgment, creativity, and continuous improvement while helping us build trust, inclusion, and long-term value.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!
