Job Description
Summary-
The Director of Rooms at Amman Rotana will be responsible for overseeing all rooms-related areas, including Front Office, Housekeeping, Laundry, Recreation, and more. The ideal candidate will have previous experience in a similar position with reputable hotel companies of a similar size and will have a solid track record of managing housekeeping operations and Front Office.
Job Responsibility-
- Oversee and manage all rooms-related areas, including Front Office, Housekeeping, Laundry, and Recreation.
- Ensure high standards of cleanliness and guest satisfaction are maintained in all rooms areas.
- Develop and implement strategies to optimize room revenue and occupancy.
- Train, mentor, and lead a team to deliver exceptional service to guests.
- Collaborate with other departments to ensure a seamless guest experience.
Candidate Requirements-
- Previous experience in a Director of Rooms position with reputable hotel companies.
- Strong track record of managing housekeeping operations and Front Office.
- Excellent leadership and communication skills.
- Ability to develop and implement strategies to drive revenue and guest satisfaction.
- Strong attention to detail and a passion for delivering exceptional guest experiences.
Skills
- Previous experience in similar position with reputable hotel companies of similar size
- Proven track record of effectively managing Front Office & Housekeeping operations
- Ability to coordinate and optimize operations in various departments for seamless guest experience
- Strong understanding of hotel industry trends and best practices in rooms management
- Proficiency in developing and implementing SOPs for efficient room operations
- Excellent team-building and leadership skills to motivate and guide departmental staff
- Attention to detail and a focus on delivering high-quality service standards
- Strong analytical skills to assess performance metrics and make data-driven decisions
- Adaptable and flexible to handle diverse responsibilities in a dynamic hospitality environment
