Company Description
Tip n' Tag is a popular Q&A platform based in Amman, Jordan featuring specific products, services, and activities. Tip n' Tag has developed the recently launched biteME Food Ordering App that focuses the highest quality local restaurants in Jordan.
Role Description
This is a full-time on-site role for a Customer Care Professional. The position is located in Amman, Jordan. The Customer Care Professional will be responsible for providing excellent customer service, addressing user inquiries, ensuring customer satisfaction, and offering support through various communication channels. The role includes analyzing customer feedback and providing insights for improving the customer experience.
Qualifications
- Customer Satisfaction and Customer Support skills
- Strong Analytical Skills
- Excellent Communication skills
- Customer Service experience
- Ability to work effectively in a dynamic, on-site team environment
- Proficiency in English and Arabic is a plus
- Bachelor's degree in Business Administration, Communications, or a related field
