Confidential Vacancy: Senior Director of Operations
Employment Type: Full-Time
Reports to: Executive Director
Position Summary
We are seeking an accomplished and strategic Senior Director of Operations to provide executive leadership for the organization's financial, administrative, and operational functions. Reporting directly to the Executive Director, the successful candidate will oversee financial management, budgeting, accounting, procurement, administration, logistics, facilities, and organizational support services, ensuring operational excellence, sound governance, financial sustainability, and compliance with organizational policies and donor requirements.
The ideal candidate will possess extensive leadership experience with a strong financial background, complemented by proven expertise in managing administrative and operational functions within a complex organizational environment.
Key Responsibilities
Strategic Leadership
- Serve as a key member of the Executive Management Team, contributing to organizational strategy and institutional development.
- Lead the development and implementation of operational and financial strategies aligned with the organization's vision and strategic priorities.
- Provide strategic advice to the Executive Director on financial sustainability, operational effectiveness, and organizational performance.
- Promote a culture of accountability, innovation, collaboration, and continuous improvement.
Financial Leadership
- Lead all financial planning, budgeting, forecasting, financial reporting, and cash flow management activities.
- Ensure effective financial controls, compliance with accounting standards, and sound financial stewardship.
- Oversee accounting operations, treasury management, financial analysis, and cost optimization.
- Monitor financial performance and provide strategic recommendations to support organizational sustainability.
- Lead external audits and ensure timely implementation of audit recommendations.
- Ensure full compliance with donor financial regulations, statutory requirements, and organizational policies.
Operations & Administration
- Oversee all administrative and operational support functions across the organization.
- Lead procurement, logistics, fleet, warehouse, asset management, facilities, and office administration.
- Strengthen operational systems, internal procedures, and service delivery standards.
- Ensure effective utilization of organizational resources while maintaining operational efficiency.
- Promote digital transformation and process automation where appropriate.
Governance, Risk & Compliance
- Strengthen internal control systems and organizational governance.
- Lead enterprise risk management initiatives across operational and financial functions.
- Ensure compliance with organizational policies, donor requirements, and applicable laws.
- Oversee organizational insurance, contractual obligations, and regulatory compliance.
Organizational Performance
- Monitor operational and financial KPIs and organizational performance.
- Prepare executive reports and strategic analyses for senior management and governance bodies.
- Identify opportunities to improve efficiency, effectiveness, and long-term sustainability.
Qualifications and Professional Experience
- Master's degree in Finance, Accounting, Business Administration, Economics, Public Administration, or a related discipline.
- Professional certification such as CPA, CMA, ACCA, CIA, or equivalent is highly desirable.
- Minimum 10 years of progressively responsible professional experience in finance, administration, and organizational operations.
- At least 5 years in a senior leadership position.
- Demonstrated experience in financial management, budgeting, procurement, administration, and operational oversight.
- Previous experience in NGOs, international organizations, or donor-funded environments is highly desirable.
Core Competencies
- Strategic Leadership
- Financial Management & Budgeting
- Organizational Operations
- Governance & Compliance
- Risk Management
- Procurement & Contract Management
- Decision Making
- Organizational Development
- Change Management
- Stakeholder Engagement
- Team Leadership
- Analytical & Problem-Solving Skills
Technical Skills
- Financial Planning & Analysis (FP&A)
- Budget Development & Monitoring
- Accounting & Financial Reporting
- ERP Systems
- Procurement & Asset Management
- Advanced Microsoft Office Applications
Languages
- Excellent command of Arabic and English (written and spoken).
