We are looking for a proactive and detail-oriented Human Resources Operations Specialist to manage daily HR operations and ensure the smooth execution of all employee lifecycle processes.
The ideal candidate should have 3-4 years of HR operations experience and be familiar with labor laws and regulations, HR systems, payroll coordination, and employee relations management. This role requires close collaboration with business leaders, HR outsourcing vendors, and internal stakeholders to deliver efficient HR services while ensuring compliance with company policies and local laws and regulations.
Key Responsibilities
- Manage employee lifecycle HR operations, including onboarding, employee information changes, transfers, promotions, and offboarding.
- Maintain employee files and HRIS data to ensure accuracy, completeness, and timely updates.
- Handle or support work visa, work permit, and related documentation processes for foreign employees, ensuring compliance with local legal requirements.
- Coordinate monthly payroll calculations and review attendance, leave, overtime, deductions, and other related data.
- Manage employee benefits, medical insurance, and social insurance matters.
- Liaise with HR outsourcing vendors and monitor their service performance and SLA fulfillment.
- Ensure all HR activities comply with labor laws and regulations, HR policies, company rules, and internal processes.
- Support employee relations matters, disciplinary actions, internal investigations, and policy explanations.
- Provide professional advice to managers on HR operations matters and policy implementation.
- Monitor employee attendance, leave balances, and probation status.
- Prepare HR reports and analyze key HR operations KPIs.
- Identify process improvement opportunities and support HR projects and audits.
- Work with the HR team to support onboarding, compensation and benefits, employee engagement, and other related initiatives.
Requirements
- Bachelor’s degree or above in Human Resources Management, Business Administration, or a related field.
- 3-4 years of experience in HR operations or HR administration.
- Familiar with labor laws and regulations and HR management best practices.
- Experience in payroll coordination, employee lifecycle management, and HR administration.
- Experience working with HR outsourcing vendors is preferred.
- Proficient in HRIS and Microsoft Office; proficiency in AI tools is a plus.
- Excellent communication, analytical, organizational, and coordination skills.
- Able to handle multiple tasks and prioritize effectively in a fast-paced work environment.
Strong sense of confidentiality and professionalism.
