Company Description Observer Technology & Solutions is a technology-driven provider of advanced security and automation solutions, built around its flagship platform, PICARS. The company integrates AI, IoT, and smart monitoring to strengthen safety, crisis management, and real-time decision-making for organizations across multiple sectors. Its hardware and software offerings support use cases ranging from smart cities to critical infrastructure, helping clients modernize and secure complex environments. By focusing on innovation and reliability, Observer helps businesses and governments reduce risk, optimize operations, and respond more effectively to emerging threats. Team members join a mission-focused environment where their work has direct impact on security and operational resilience.
Role Description The Regional Business Development Specialist is a full-time, on-site role based in Amman. This position is responsible for identifying and qualifying new business opportunities, building a robust sales pipeline, and expanding Observer’s presence across assigned regional markets. Daily responsibilities include conducting market research, mapping target accounts, and generating leads through calls, meetings, events, and digital channels. The specialist will present Observer’s security and automation solutions to prospective clients, prepare proposals, support negotiations, and coordinate with technical teams to align solutions with customer needs. The role also involves maintaining strong relationships with existing and prospective clients, tracking activities in CRM tools, monitoring competitors, and providing regular performance and forecast reports to leadership.
Qualifications
- Strong Analytical Skills and Market Research abilities to understand customer needs, assess market trends, and identify growth opportunities.
- Excellent Communication and Customer Service skills to build trust, manage stakeholder expectations, and deliver a high-quality client experience.
- Proven Lead Generation experience, including prospecting, qualifying opportunities, and nurturing a regional sales pipeline.
- Experience in business development, sales, or account management, ideally in technology, security, IoT, End to End Solutions or related fields.
- 5-6 Years of experience and proven track record.
- Ability to work on-site in Amman, travel within the region as needed, and collaborate cross-functionally with technical and operations teams.
- Comfort using CRM and productivity tools to manage accounts, track activities, and report on performance metrics.
- Bachelor’s degree in Business, Marketing, Engineering, or a related field, or equivalent practical experience.
- Fluency in English; proficiency in Arabic or additional languages in the region is an advantage.
