Company Description
Al-Bustanji Service Center is dedicated to providing high-quality automotive services through the use of premium materials, advanced technologies, and skilled professionals. The service center specializes in comprehensive car care, covering both interior and exterior needs. Equipped with the latest repair tools, state-of-the-art inspection equipment, and top-grade spare parts, the center delivers efficient and exceptional results for all vehicle models and types. Located in Amman -Bayader Wadi Al-Seer , Al-Bustanji Service Center is committed to delivering excellence and building lasting customer trust.
Role Description
This is a full-time, on-site role based in Amman for an Automotive Service Manager. The Automotive Service Manager will oversee daily operations, including managing service schedules, coordinating maintenance and repair tasks, ensuring the highest level of customer satisfaction, and supervising the service team. The role also encompasses quality control, resolving customer inquiries, and ensuring adherence to company and industry standards.
Qualifications
· Bachelor’s degree in automotive technology , Mechanical Engineering or a related field .
- Proven expertise in Vehicle Maintenance and Automotive services with more than 10 years’ experience in the automotive industry.
- Strong skills in Customer Service and a focus on Customer Satisfaction
- Excellent Communication skills to interact with team members and customers effectively
- Leadership experience with the ability to manage and motivate a team
- Experience working in the automotive industry is highly preferred
- Problem-solving skills and the ability to handle technical and operational challenges
- High attention to detail and a commitment to quality
Core Responsibilities
- Team Leadership: Hiring, training, scheduling, and mentoring technicians and service advisors.
- Operations Management: Overseeing daily workflow, optimizing efficiency, and ensuring timely completion of repairs.
- Customer Experience: Addressing customer complaints promptly and ensuring high satisfaction.
