We are seeking a Cards Fraud Monitoring Officer to join our Compliance team. This role is responsible for supporting the monitoring, detection, and investigation of fraudulent card activities, ensuring adherence to regulatory requirements, and strengthening the bank’s fraud prevention framework.
Role Summary:
The role focuses on monitoring and analyzing card transactions to identify potential fraudulent activities. The selected candidate will support fraud detection processes, utilize relevant systems and tools, and contribute to enhancing the bank’s overall fraud risk management and compliance effectiveness.
Key Responsibilities:
- Monitor and analyze card transactions to detect suspicious or fraudulent activities in line with established policies and regulatory requirements.
- Investigate alerts, suspicious transactions, and reported incidents, ensuring timely and accurate resolution.
- Identify fraud patterns and trends and contribute to the development of preventive measures and control enhancements.
- Conduct root cause analysis for fraud incidents and recommend corrective actions to mitigate future risks.
- Prepare detailed reports on fraud cases, trends, and risk exposures, and escalate findings to relevant stakeholders.
- Support the continuous improvement of fraud detection rules to enhance accuracy and reduce false positives.
- Assist in risk assessments related to card products, services, and new initiatives from a fraud and compliance perspective.
- Provide recommendations to strengthen fraud prevention strategies and ensure a secure operational environment.
- Perform any additional duties as assigned by the direct manager in line with the role requirements.
Qualifications & Skills:
- Bachelor’s degree in business administration, Finance, Accounting, or a related field.
- 2–5 years of relevant experience in Compliance, Fraud Monitoring, or a related function within the banking or financial services sector.
- Strong analytical skills with the ability to interpret data, identify trends, and support decision-making.
- Effective communication skills, with the ability to clearly present findings and recommendations.
- Ability to work independently and contribute to technical and process improvements.
- Professional certifications such as Certified Anti-Money Laundering Specialist (CAMS) are preferred.
- Good understanding of regulatory requirements, fraud risk frameworks, and relevant legal procedures is an advantage.
🌍 We are proud to be an equal opportunity employer.
