Company Description
LEODEN MENA is dedicated to delivering customized products and services that transform businesses into globally recognized brands. Focused on integrity and authenticity, the company aims to create value-driven marketing and advertising experiences that enhance brand awareness, drive sales, and foster growth. LEODEN operates with the belief that client success is its success, emphasizing a collaborative and results-driven approach. Headquartered in Amman, LEODEN MENA strives to establish a global network of partnerships for impactful branding solutions.
Role Overview
The Communication Manager leads the strategic development and execution of integrated communication plans across multiple clients. This role oversees a team of account executives and communication specialists, ensuring high-quality delivery, strategic alignment, and client satisfaction. The Communication Manager acts as a senior point of contact for clients and ensures all outputs meet agency standards and business objectives.
Key Responsibilities
Strategic Leadership
• Develop and lead comprehensive communication strategies aligned with client objectives.
• Translate business goals into clear messaging frameworks and actionable plans.
• Provide senior-level counsel to clients on brand positioning, campaigns, and market approach.
• Ensure all communication outputs align with brand guidelines and overall strategy.
Client Management
• Serve as the primary senior contact for assigned clients.
• Build and maintain strong, long-term client relationships.
• Lead client meetings, presentations, and performance reviews.
• Manage expectations and proactively address challenges.
Team Leadership & Development
• Lead, mentor, and manage a team of communication executives and account managers.
• Oversee workload distribution and ensure timely delivery.
• Review and approve all deliverables before client submission.
• Foster a high-performance, collaborative team culture.
Campaign & Project Oversight
• Oversee 360° campaign execution across digital, social, PR, content, and activations.
• Ensure campaigns are delivered on time, within budget, and at the highest quality.
• Monitor performance metrics and provide optimization recommendations.
• Ensure post-campaign reporting includes insights, performance analysis, and clear next steps.
Performance & Quality Control
• Ensure all final outputs meet agency quality standards and client expectations.
• Review strategy decks, content plans, reports, and creative briefs.
• Track KPIs and evaluate campaign effectiveness.
• Identify opportunities for growth and upselling within accounts.
Business Growth Support
• Contribute to new business pitches and proposals.
• Identify cross-selling and expansion opportunities within existing accounts.
• Support agency growth through strategic thinking and client retention.
Required Qualifications
• 7–10+ years of experience in marketing, communications, or advertising (agency experience required).
• Proven experience managing multiple clients at a senior level.
• Strong leadership and team management skills.
• Excellent presentation and communication abilities.
• Strategic mindset with strong analytical capabilities.
• Experience in FMCG or multi-sector accounts is a plus.
Key Competencies
• Strategic thinking
• Leadership & mentoring
• Client relationship management
• Quality control & attention to detail
• Problem-solving
• Time & project management
