Position: Account Manager
Location: Amman - Jordan
Type: Full-time
About the Role
We are looking for a proactive and relationship-driven Account Manager to manage and grow our client and partner accounts. This role focuses on building long-term partnerships through regular communication, on-site visits, and strategic account management. The Account Manager will act as the main point of contact, ensuring client satisfaction, retention, and business growth.
Key Responsibilities
• Manage and maintain strong relationships with assigned clients and partners
• Conduct regular on-site visits to understand client needs and strengthen partnerships
• Serve as the primary point of contact for all account-related communications
• Monitor account performance and proactively address issues or escalations
• Coordinate with internal teams to ensure delivery meets client and partner expectations
• Identify upselling and cross-selling opportunities to grow account value
• Prepare account reports, presentations, and periodic business reviews
• Ensure compliance with contracts, pricing, and service-level agreements (SLAs)
• Support account renewals and contribute to long-term partnership growth
Requirements
• Bachelor’s degree in Business, Marketing, or a related field
• Proven experience in Account Management or a similar client-facing role
• Strong communication, negotiation, and relationship-building skills
• Ability to manage multiple accounts and prioritize effectively
• Willingness to travel for client and partner visits
• Valid driving license and own car
• Proficiency in CRM systems and Microsoft Office
Nice to Have
• Experience in B2B environments
• Experience in logistics or food delivery apps
• Background in sales, business development, or customer success
• Strong presentation and reporting skills
• Ability to analyze account data and provide actionable insights
• Experience working with partners or distributors
Why Join Us
• Opportunity to work with a growing and dynamic team
• Exposure to diverse clients and strategic partners
• Career growth and professional development opportunities
• Collaborative and supportive work environment
• Competitive compensation and performance-based incentives
• A role with real impact on business growth and client success
How to Apply
If you’re passionate about building strong relationships and driving account growth, we’d love to hear from you click Apply now directly on LinkedIn.
