"TERMS OF REFERENCE
RFQ-JOAMM-25-0158
English Language Training for Individuals in Oxfam Jordan
Oxfam is a global movement of people who are fighting inequality to end poverty and injustice. Across regions, from the local to the global, we work with people to bring change that lasts.
OVERVIEW
Title and brief description of the requirement
English Language training for Individuals in Oxfam Jordan
RFQ-JOAMM-25-0158
Delivery location
Delivery arrangements can be made either online or offline, depending on the submitted offers.
Contract start date
TBD
How to apply
Interested candidates are invited to submit:
A quotation describing goods and the financial offer, any other services linked to delivery of goods…
A sample
See section ‘6. Application Process’ for further details
Deadline for submission of offers
29 December , 2025 (5 PM Amman time )
Specific considerations
1.BACKGROUND AND CONTEXT
Oxfam has been active in Jordan since the 1990s, working with local partners to promote a future where women and youth can reach their full potential. Through humanitarian assistance for Syrian refugees and vulnerable Jordanians, Oxfam addresses urgent needs while driving long-term solutions to the socio-economic challenges faced by Jordan’s most vulnerable communities. Our efforts are grounded in building community resilience and using evidence from our projects to advocate for change at the policy level.
Following a recent Training Needs Assessment Survey, we have identified priority areas for Oxfam staff development. To bring this plan to life, we are seeking experienced training providers who can deliver high-quality and impactful training programs across these key areas, helping us strengthen our team and maximize our efficiencies.
2.SPECIFICATION OF English Language Training REQUIRED
The objective of these trainings is to enhance the English language proficiency of our team. A total of 16 staff members have expressed interest in participating, and since we are not yet certain of their current skill levels, they will be required to complete a placement test to determine the appropriate learning category.
The selected training provider will be responsible for designing and delivering tailored English-language training for our staff. The training should be practical, relevant to Oxfam Jordan’s humanitarian and development context, and include both pre- and post-assessments to measure progress and learning outcomes.
If the supplier wishes to propose modifications to the specification (which may provide a better way to achieve Oxfam ´s objectives) these must be considered as an alternative offer. The Supplier must make alternative offers in a separate letter to accompany the offer. OXFAM is under no obligation to accept alternative offers.
English Language Training:
Conduct placement test to assess the English proficiency of the staff assigned for the course. Followed by grading and evaluation report.
Scope & Key Topics:
Business and technical English vocabulary
Email and report writing
Presentation and negotiation language
Listening and comprehension
Conversation and interpersonal communication
Grammar and pronunciation
Expected Outcomes:
Improved confidence and fluency in English in professional settings.
Enhanced written and verbal communication skills for reports, emails, and presentations.
Better ability to engage with diverse stakeholders and international partners.
3.TIMEFRAME AND PAYMENT SCHEDULE
Remuneration is based on submission of final deliverables according to the schedule below.
No.
Deliverables or Documents to be delivered
Estimated Dates
% Payment
1
Upon Contract Signature
25 %
2
Submission of Training Plan and Materials – Submit a detailed training plan and agenda, and develop all training materials (participant handbook, slides, etc.).
25 %
3
Training Delivery and Finalization – Deliver the training session and submit the training certificates along with the final report.
50 %
TOTAL
100%
Note: The above payment percentages and terms can be discussed and finalized at the contract stage.
Duration and Location:
The full training program—including planning, preparation, and delivery the training is expected to be completed no later than February 28th ,2026.
The training sessions will be conducted online within working hours, depending on the agreed structure, the nature of the training, and identified needs.
4.EXPERIENCE OR PROFILE REQUIREMENTS
The company/ individual(s) should have the following competencies:
Qualifications for Selection
The selected implementing entity will have the following qualifications (should be evident in the technical proposal and references of the submission):
Proven experience in conducting the required trainings.
Experience working with I/NGOs or similar organizations (preferred).
Excellent facilitation skills and ability to engage diverse audiences.
Fluency in English and Arabic (preferred but not required).
Submission Requirements
Interested trainers are requested to submit:
A brief proposal outlining their approach, methodology, and training plan.
A financial proposal including detailed breakdown.
CV(s) of the trainer(s) highlighting relevant experience.
References or testimonials from previous training sessions.
5.APPLICATION PROCESS
Submission instructions
Quotations and applications must reach Oxfam no later than 29 December, 2025 (5 PM Amman time ) .
Responses must be submitted in English, electronically or by hand to: tabuhatab@oxfam.org.uk
The subject of the mail should be: RFQ-JOAMM-25-0158 English Language training for Individuals in Oxfam Jordan
Any questions, remarks or requests for clarification can be sent before the inquiry’s submission deadline 27, December 2025 ( 5PM Amman Time) in writing. The (anonymised) questions will be answered to all applicants.
Administrative requirements
To be shortlisted for evaluation against award criteria, the following documents must be submitted with this application:
Documents to be submitted
Importance
1
Supplier Quotation/Proposal (description of the services provided as per the specification, including any details of quality, brand and a clear indication of pricing
• All prices must appear in JOD, with unit prices, total price and with a breakdown of applicable taxes (specify the VAT rate if applicable)
• For works, the total budget, which must include a detailed breakdown of costs by deliverables.
• Date and validity of quote must be included
Mandatory
2
Proof of registration: The bidders also must include a copy of their registration at the relevant Chamber of Commerce and / or document showing self-employed tax registration.
Mandatory
3
Evidence of previous work / references
[List of similar publications or any other documents proving similar experience and technical and thematic knowledge]
Mandatory
Evaluation and award criteria
The quotations will be assessed according to the following criteria and distribution of points:
Award Criteria
Max. points
Technical criteria
Capability / competence of bidder to perform the work / service required
Previous experience with the NGO sector (at least 2 previous experiences )
5%
Positive references/reputation ( at least 2 references )
5%
Quality of products/ services and ability to meet requirements
Meeting technical specifications OR Level of understanding of work/service required
10%
Ability to Meet Delivery Dates / Reliability of the Proposed Plan
The delivery will be assessed as follows:
Within 4 weeks: 10% of the total 10%
Within 5–6 weeks: 8% of the total 10%
More than 6 weeks: 5% of the total 10%
10%
Ethical and Sustainable criteria
Clearly indicated alignment with Oxfam values
5%
Gender equity and diversity criteria (example: …)
5%
TOTAL:
40%
Financial criteria
Financial offer
Total cost of the offer, (inclusive of all Taxes and charges )
60%
TOTAL:
100%
Only quotations with combined scores of at least 30 points for the technical award criteria (approach paper and CV) qualify for the financial evaluation.
Oxfam withholds the right to conduct interviews with one or more potential suppliers before an award decision is made. The purpose of the interview is to seek further clarification on the submitted quotations and learn more about the background and previous experiences of the potential suppliers and their teams.
6.OTHER CONDITIONS
Conditions for participating in the procurement process are detailed in the Terms & Conditions of Bidding
7.CODE OF CONDUCT
Oxfam is committed to integrity in its operations and supply chains and ensuring high ethical standards. Complying with all laws and regulations and ensuring fair competition are fundamental to this commitment. We actively promote these principles and standards, and expect all Oxfam suppliers to demonstrate commitment towards them.
All consultants/applicant are required to agree and adhere to the Oxfam Supplier Code of Conduct, whereas individuals (including consultants) must sign the Oxfam Non Staff Code of Conduct[1]. These Codes of Conduct set out the specific standards and principles in the areas of human and labour rights, environmental impact and anti-corruption that suppliers must follow.
8.ANNEXES
Conflict of interest declaration form for 3rd parties
Safeguarding policy
(If applicable) Oxfam child safeguarding policy
(Edit and use if applicable) Example privacy notice
[1] Non-Staff Code of Conduct applies for any self-employed individuals or contracted employees of suppliers who are working on Oxfam sites, or who have access to Oxfam materials, or who may represent Oxfam in any manner but are not part of Oxfam’s legal entity)
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