Job Summary
Perform training and practical guidance of Medical Representatives and oversee the implementation of plans to promote sales and follow-up performance indicators for teams to achieve the goals set, in addition to solving problems and outstanding issues and providing technical support to the team, and monitoring market dynamics and reporting on performance and competitiveness in the market
Duties And Responsibilities
- Supervise the achievement of targets for teams (monthly, quarterly and annual) and study the market situation and analyze the competition.
- Overseeing the training of medical representatives about the ways and methods of promoting pharmaceutical products and providing them with technical information about products.
- Follow up and participate in the implementation of plans and promotion strategies in order to achieve the highest return on investment and follow up performance indicators and monitor the budgeting report of the promotion team.
- Monitoring key performance indicators for medical representatives’ visits and changing goals on a daily or a weekly or monthly basis and follow-up medical visits schedule for representatives and ensure its accuracy.
- Supervising the implementation of plans and annual sales promotion and ensuring compliance and taking all necessary measures to achieve the desired growth of company’s sales, in addition to directing the steps to undertake corrective actions to overcome obstacles.
- Contact key customers like physicians and pharmacists and conduct field visits to doctors and specialists to update them with the latest developments related to the products offered by the company and its benefits compared with competing products.
- Overseeing the coordination of medical lectures and seminars to raise awareness of medical doctors and specialists.
- Supervise the preparation and processing of medical studies for the company’s products and update doctors and notify them of relevant developments.
- Supervise the process of building a market database, including supply and demand norms and market prices and competitors' activities.
- Guide, study and analyze the results of the market and competitors’ study and employ these results to achieve the desired sales targets for the company.
- Participation and supervision of internal and external activities and lectures and provide technical guidance in the preparation of materials for conferences and lectures (preparation of scientific materials, brochures, lectures, etc.) that will increase the medical awareness of products and build closer relationships with customers.
General Administrative Duties
- Team Follow up: Conduct periodic meetings with team members regarding work priorities and ensuring work progresses smoothly and inform the team of company updates, departmental changes, etc.
- Workforce Planning: Handle work workforce planning process by the developed budgets and plans.
- People Management: Manage team’s personnel affairs (leaves, vacations…etc.), performance management, coaching and needed training.
Key Competencies
- Customer Focus: Develop a deep understanding of the customers and their unique needs and gathering insights/Proactively seek customer feedback and share it with people/Design business systems and processes to deliver on customer commitments
- Accountability for result: Work on tasks and projects until they are done/work through barriers to get things done/Seek out different ways to assess their knowledge, skills and expertise/let people know when I don't know something.
- Making effective decisions: Seeking and interpreting information to make decisions.
- Management Skills: plan, organize, lead, and control resources and tasks to achieve specific goals efficiently and effectively. This includes managing people, projects, and processes to ensure successful outcomes and contribute to the organization’s objectives
- Problem solving: Identify, analyze, and resolve issues efficiently and effectively using logical and creative thinking. This involves diagnosing problems, developing feasible solutions, and implementing them to improve processes and achieve desired outcomes.
- Communication Skills: the process of transmitting information, ideas, thoughts, and feelings from one entity to another. Effective communication involves not only the transmission but also the accurate reception and interpretation of messages. The key elements of communication include the sender, message, medium, receiver, feedback, and context
- Teamwork & collaboration : Effective teamwork and collaboration involve working together toward a common goal, leveraging each member’s strengths, and communicating openly to achieve objectives efficiently and harmoniously.
Job Requirements
- B.Sc. in Pharmacy or a related field.
- A minimum of eight years’ experience in a related field, among which at least three years in a supervisory role.
- Proficiency in both written and spoken Arabic and English languages
- Excellent interpersonal and presentation skills.
- Committed to business excellence and continuous improvement.
- Professional Knowledge in Commercial Laws & Regulations.
