Company Description
Premier Business Solutions (PBS) is a leading outsourcing and consulting firm specializing in operational support for U.S.-based mortgage, financial, and real estate companies. Established in 2015 in collaboration with Premier Lending, PBS was founded to provide cost-effective, high-quality talent to help businesses scale efficiently while maintaining operational excellence. We offer expertise in mortgage processing, accounting, HR, compliance, IT support, and other back-office functions, enabling our clients to optimize their workflow and reduce costs.
Our team consists of highly skilled professionals based in Jordan, trained to meet U.S. industry standards and deliver exceptional service. As we expand our client base, we are seeking top-tier talent to join our growing team and support our mission of bridging global expertise with U.S. business needs.
About Premier Lending
At Premier Lending, Inc., we believe that great companies are built by great people. As a mission-driven mortgage lender, we are committed to making a difference in the lives of our clients and the communities we serve. Our operations teams — from accounting and processing to closing and compliance — are essential to delivering on this promise. We foster a collaborative culture where every voice matters and teamwork drives success. At Premier Lending, you'll find a supportive environment focused on professional growth, continuous learning, and the tools you need to thrive. Join us and become part of a purpose-driven organization where your contributions help turn homeownership dreams into reality.
Role Description
The Post-Closing Specialist plays a critical role in the mortgage loan process, ensuring that all loan documents are accurate, complete, and compliant with regulatory standards before being sold to investors. This position involves meticulous review, organization, and submission of loan files post-closing, as well as addressing any issues that may arise during the process.
Responsibilities And Duties
- 1. Document Review and Quality Control:
- Thoroughly review closed loan files for accuracy, completeness, and compliance with internal and external requirements.
- Ensure all necessary documentation is present, signed, and properly executed.
- 2. Compliance and Regulatory Adherence:
- Stay updated on federal, state, and local regulations affecting mortgage loan processing.
- Ensure all loan files adhere to regulatory and investor guidelines.
- Run automated reports to submit Closing Disclosure (CD) data to agencies
- 3. File Submission and Delivery:
- Prepare and deliver complete loan packages to investors, agencies, and warehouse lenders.
- Track and confirm the receipt of files by investors and address any discrepancies or missing items promptly.
- Process and manage FHA insurance requirements.
- Manage all warehouse loan shipments and investor deliveries post-trade, including conventional, jumbo, FHA, VA, DPA and any portfolio loans
- 4. Issue Resolution:
- Identify and resolve post-closing issues or deficiencies by coordinating with internal departments, external parties, and investors.
- Manage and track post-closing document corrections and follow-ups.
- Perform final balancing for select states and distribute post-consummation CDs to borrowers and support post-closing team lead with clearing conditions.
- Conduct online research to resolve discrepancies
- 5. Communication and Coordination:
- Maintain clear and effective communication with loan officers, processors, underwriters, and other relevant parties.
- Provide timely updates on the status of post-closing activities and escalate issues as necessary.
- Obtain final title policies and recorded deeds by coordinating with settlement agents.
- 6. Record Keeping and Reporting:
- Maintain organized and accurate records of post-closing activities and document submissions.
- Generate and distribute reports on post-closing status, deficiencies, and resolutions.
Qualifications
- MUST be fluent English with advanced reading and writing skills.
- Preferred 2+ years of working experience in the financial sector (auditing, banking, customer service, administration, business, etc.) or a related field.
- Exceptional attention to detail and ability to interpret complex regulatory documents and guidelines.
- Strong analytical and problem-solving skills, with the ability to prioritize tasks and manage multiple deadlines effectively.
- Excellent communication and interpersonal skills, with the ability to collaborate cross-functionally and communicate complex concepts.
- Proficiency in mortgage origination software and Microsoft Office Suite preferred.
Working Hours
- This is a full-time, on-site role based in Amman, with a work schedule from Monday to Friday, 3:30 PM to 12:30 AM (Amman Time).
- The position involves remote collaboration with the U.S. team while working from the Amman office.
