Key Roles & Responsibilities :
- Review incoming and outgoing operational transactions to ensure:
- Completeness of documentation
- Compliance with internal policies and procedures
- Proper risk mitigation
- Investigate and follow up on discrepancies or incomplete files and coordinate with relevant departments to resolve issues.
- Ensure proper documentation and archiving of reviewed transactions.
- Respond to inquiries from branches and departments regarding transaction status or compliance issues.
- Monitor and report on high-risk transactions, escalating as needed.
- Prepare periodic reports on reviewed transactions and findings.
- Support internal and external audits by providing required documentation and clarifications.
- Participate in training and development initiatives to enhance knowledge and performance.
Qualifications & Requirements :
- Bachelor’s degree in Business Administration or a related field.
- Minimum of 6 years in banking operations or a related field.
- Intermediate proficiency in English (writing and speaking).
- Proficiency in Microsoft Office (Word, Excel, PowerPoint).
