Role Description
This is a full-time, on-site role for a Branch Supervisor at our Jordanian Company for Entertainment Centers, located in Amman. The Branch Supervisor will oversee daily operations at the entertainment center, ensuring all staff are performing their duties effectively and efficiently. The role involves managing staff schedules, handling customer inquiries and complaints, ensuring the cleanliness and safety of the facility, and implementing company policies and procedures. The Branch Supervisor will also be responsible for training new employees, monitoring inventory levels, and coordinating special events or promotions.
Qualifications
- Strong leadership and team management skills
- Excellent communication and interpersonal skills
- Experience in customer service and conflict resolution
- Ability to manage schedules and delegate tasks effectively
- Organizational skills and attention to detail
- Experience in the entertainment or hospitality industry is a plus
- Ability to work flexible hours, including weekends and holidays
- Bachelor's degree in Business Administration, Hospitality Management, or a related field is preferred
