We are looking for a talented and driven SME Relationship Manager to join our growing banking team. In this role, you will manage and expand a portfolio of Small and Medium Enterprise (SME) clients, delivering tailored banking solutions and building strong, long-term relationships that support their business growth.
🔑 Key Responsibilities
- 🤝 Develop and maintain strong relationships with SME clients by understanding their financial needs and business models.
- 💼 Provide expert financial advice and recommend banking solutions that align with each client’s objectives.
- 💳 Assess credit applications, structure facilities, and manage risk in accordance with internal policies and regulatory frameworks.
- 📊 Monitor client portfolio performance, proactively identifying growth and improvement opportunities.
- 💡 Identify cross-selling and upselling opportunities during client interactions to expand the product offering.
- 📈 Drive client acquisition through referrals, networking, and participation in community and business events.
- 🧾 Ensure all interactions and transactions comply with JKB’s policies and the applicable regulatory standards.
- 📚 contribute to continuous improvement in the SME banking team.
🧠 Behavioral Competencies
- Customer Focus – Deep understanding of client needs and delivery of customized financial solutions.
- Communication – Adapts tone and style to suit client profiles; ensures clarity in every interaction.
- Collaboration – Works well with internal teams to ensure a seamless client experience.
- Accountability – Takes ownership of client success, challenges, and solutions.
- Efficiency – Prioritizes tasks and streamlines processes to maximize performance.
💼 Key Skills
- SME client management & advisory
- Credit risk assessment & structuring• Sales & relationship growth
- Financial analysis & reporting
- Proficiency in MS Office & Outlook
- Strong communication and interpersonal skills
- Team-oriented and self-motivated
🎓 Qualifications & Experience
- Bachelor’s degree in business, Finance, Economics, or a related field.
- 3–5 years of experience in SME or corporate banking.
- Strong background in credit structuring and risk assessment.
- Proven ability to grow and manage a client portfolio.
- Fluency in Arabic and English is a must.
🚀 Why Join Jordan Kuwait Bank?
At JKB, we empower our people to innovate, lead, and grow. As part of our SME Banking team, you’ll be instrumental in supporting Jordan’s economic development while advancing your career in a forward-thinking institution.
We are an equal opportunity employer and value diversity in our workforce. We welcome applicants from all backgrounds, including persons with disabilities, and are committed to providing an inclusive recruitment process and workplace environment. Our goal is to ensure that every qualified individual has an equal chance to join our team and succeed.
