ABOUT FOUR WINTERS:
We're on a mission to bring surprise and delight back to ice cream. Every cup is freshly frozen in front of you using real ingredients: no additives, no artificial flavorings, and no mass production.
At Four Winters, we take ice cream personally. Our flavors are bold, seasonal, and made with the freshest, highest-quality ingredients. Everything is prepped in our kitchen: all made fresh, all made with intention.
We freeze with liquid nitrogen. Not for show, but for texture, freshness, and a bit of magic.
ABOUT THE ROLE:
We're looking for a highly skilled content creator and community manager who's genuinely passionate about Four Winters and about building brands that don't blend in. Someone who understands what it takes to stand out: from sharp content and strong community presence to fun events and scroll-stopping campaigns. It requires someone who can take full ownership of the brand's daily presence, both online and in-store.
You see ice cream as more than a treat, you see it as a story worth telling. If you're already watching our flavors drop and thinking, "I want to help shape that world," keep reading.
WHAT YOU'LL BE DOING:
Create and Deliver Content Daily
- Plan, shoot, and edit short-form video and photo content for socials
- Capture in-store, kitchen, and behind-the-scenes moments for on-brand content
- Produce a wide range of formats (reels, carousels, stories, and stills)
- Be on the ground for drops, launches, events, and team moments: filming live, editing quickly, and posting with clarity
- Bridge the digital and physical brand experience
Lead Community and Brand Engagement
- Engage directly with customers during activations
- Respond on-tone to comments, DMs, and reviews across socials
- Manage daily community communication with speed and care (online and in person)
- Support loyalty content, customer storytelling, and influencer collaborations
Manage & Grow Social Media Channels
- Write captions, push notifications, loyalty messages, and run "The Penguin Press" broadcast channel
- Own the content calendar: plan and coordinate with kitchen, ops, and marketing team to stay ahead of product releases
- Bring ideas forward and follow through: lead projects from concept to post, and keep your work moving at pace
- Expand Four Winters' digital presence on more social platforms and adapt voice and content
Requirements
WHAT WE'RE LOOKING FOR:
- Passion to create engaging and creative content
- Ability to work with highly structured branding
- Advanced skills in video editing, motion, design tools, and AI editing
- Deep understanding of storytelling on social media
- Understanding of and ability to grow Four Winter on all social media platforms
- Strong visual instincts, excellent creative taste, and clear creative direction & storytelling
- Highly organised, self-directed, reliable and calm under pressure
- Clear communicator, collaborative partner, and someone who fully owns their work
Benefits
- Opportunities to work with a fast-growing and globally expanding brand
- Fun and friendly working environment
- Growth opportunities
