Job Title : Inventory Officer
Location : Amman, Jordan
Job Responsibilities
Inventory Management & Warehouse Operations
- Receive and inspect incoming items for the warehouse, ensuring they match purchase requests.
- Maintain a clean and organized inventory area.
- Submit stagnancy and balance reports to the Inventory Manager.
- Monitor date-sensitive products for expiration and manage timely removal or transfer.
- Ensure top-moving items are always available.
- Track inbound and outbound orders to prevent overstocking and out-of-stock (OOS) issues.
- File claims for defective products and take ownership to minimize product damage.
- Check stock against records and resolve quantity discrepancies.
- Assist the Category Management Department in setting up new products (e.g., creating product codes, verifying availability).
Process & Operations Improvement
- Review operational procedures and suggest improvements to maximize efficiency and reduce costs.
- Coordinate effectively with procurement and warehouse functions.
- Support order processing: respond to sales inquiries, analyze data for order quantities, and ensure timely fulfillment.
Reporting & Analysis
- Perform month-end duties including journal entries, account reconciliations, and reporting schedules.
- Prepare and review monthly financial inventory reports with management.
- Track inventory accuracy, purchase and return rates, and defective items to support quality control.
- Analyze supply chain data to identify and resolve operational issues.
Compliance & Safety
- Comply with occupational safety and health standards and guidelines.
Requirements
Education & Experience
- Bachelor’s degree in Business Operations, Logistics, Mathematics, or related field preferred.
- Minimum of 1- 3 years of experience in inventory and warehouse management, preferably in an e-commerce environment.
Skills & Competencies
- High proficiency in MS Excel.
- Strong analytical and problem-solving skills.
- Demonstrated ability to manage large datasets and data warehouse systems.
- Excellent organizational and time-management skills.
- Detail-oriented with strong prioritization capabilities.
- Bilingual: Fluent in English and Arabic.
- Familiarity with inventory tracking systems and reporting tools.
About Floward
Floward is the leading online flowers and gifting company in the Middle East and the UK. Our company was founded in 2017, and within five years we expanded our operations to include nine countries. At Floward, we pride ourselves on creating a seamless and innovative experience for our customers and we love making the process of sending flowers and gifts as enjoyable as receiving them. We make sure to source our flowers daily from the best ethical growers and farmers around the world to create one of a kind stunning arrangements and plants that fit every occasion.
We are known for our flower arrangements, but we made great partnerships with local and international brands in all our communities to offer our clients a wide range of gifts including chocolate, perfumes, cakes, jewellery, and more.
Operating in 37 cities in nine countries across the MENA region and London, UK, we guarantee same-day delivery across the board through our own refrigerated fleet to ensure that gifts and arrangements arrive fresh to the customer.
