Showroom Assistant - Motorrad

Abu Khader Group • Full-time • عمان, JO • 5m ago

Customer Assistance: Greeting and assisting customers, providing information about products, and guiding them through the showroom.
Product Knowledge: Developing a thorough understanding of the products on display to effectively communicate features and benefits to customers.
Display Maintenance: Ensuring the showroom is well-organized, products are properly displayed, and the overall presentation is visually appealing.
Management and selling of all merchandising elements and accessories items.
Inventory Management of Accessories and lifestyle: Monitoring stock levels, conducting regular stock checks, and informing relevant personnel about the showroom needs.
Sales Support: Collaborating with the sales team, processing transactions, and facilitating a positive customer experience.
Proper education and knowledge of products on display for basic questions that customers may ask.
Management of leads for inquiries, test drives and service appointments (proper documentation and reporting to concerned person in every company).
Answering Inquiries: Responding to customer inquiries via phone, email, or in-person and providing accurate information.
Merchandising: Assisting in setting up displays and promotional materials, and ensuring that the showroom reflects the brand image.
Management of any event / on-ground activation with the marketing team of the brand on display.
Administrative Tasks: Performing various administrative duties, such as maintaining records, updating customer information, and handling paperwork.
Upkeep of the Showroom: Ensuring cleanliness, orderliness, and a welcoming atmosphere within the showroom.
Problem Resolution: Addressing customer concerns or issues promptly and effectively, aiming to enhance customer satisfaction.
Adherence to Policies: Following company policies and guidelines related to customer interactions, sales processes, and other operational aspects.
Ensuring that the right content is always played on all digital screens.

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