Job Summary
As a Senior HR Operations Specialist, you will oversee the day-to-day HR operations, ensuring efficient processes and compliance with policies and regulations. You will work closely with HR leadership to develop and implement strategies that enhance the employee experience and optimize HR functions.
Key Responsibilities
- HR Process Management: Develop, implement, and streamline HR processes and procedures to enhance operational efficiency and effectiveness.
- Policy Implementation: Ensure compliance with company policies, labor laws, and regulations; update HR policies as needed.
- Employee Relations: Serve as a point of contact for employee inquiries related to HR policies, procedures, and benefits; resolve employee issues in a timely manner.
- Data Management: Oversee the maintenance of employee records and HR databases, ensuring accuracy and confidentiality of sensitive information.
- Performance Management: Support the performance management process, including training managers on evaluation techniques and handling performance-related issues.
- Reporting and Analytics: Generate and analyze HR metrics and reports to identify trends and improve HR operations; present findings to leadership.
- Project Management: Lead HR projects and initiatives, such as employee engagement programs, training and development, and HR technology implementation.
- Collaboration: Work closely with other HR functions (e.g., Talent Acquisition, Learning and Development) to align strategies and support organizational goals.
Qualifications
- Bachelor’s degree in Human Resources, Business Administration, or a related field; Master’s degree preferred.
- 5+ years of experience in HR operations or a related field, with a focus on process improvement and compliance.
- Strong knowledge of HR best practices, employment laws, and regulations.
- Excellent analytical and problem-solving skills, with the ability to interpret HR data and metrics.
- Strong communication and interpersonal skills, with the ability to build relationships at all levels of the organization.
- Proficiency in HRIS systems and Microsoft Office Suite.
- Strong organizational skills and attention to detail, with the ability to manage multiple priorities.
