Job Description - Japanese Language Executive
Location - Preferred Work from Office or Remote working.
Key Requirements -
1.
Fluency in Native Japanese (speaking, reading, and writing)
2.
Minimum 2 Years of experience in working in a contact centre set up
3.
Good English communication
4.
Willingness to work in rotational shifts (9-hour bandwidth), 6 days working
5.
Ability to handle calls, emails, and chat communication in Japanese
Role Responsibilities -
1.
Manage communication with native Japanese clients via calls, emails, and chat
2.
Provide accurate translation and interpretation support
3.
Participate with client on performance & reviews
4.
Ensure effective and clear communication across teams
5.
Maintain quality and professionalism in all interactions
