Accountabilities and Key Roles:
- Handle all AB plc & AB (Switzerland) inward mail, and respond to shareholders queries.
- Meet Arab Bank shareholders visitors and respond to their queries
- Keep and update AB plc & AB (Switzerland) shareholders records
- Handle weekly and monthly dividends reconciliation processes with financial control department
- Follow up on the list of shares and dividends which are subject to “The law of government ownership of funds subject to statute of limitations for the year 1985”
- update the shareholders archiving system
- Follow up with AB plc shareholders concerning data updates and dividends instructions
- Respond to letters of inquisitions, and set / remove block flags based on Jordan securities depository center guidelines.
- Respond to shareholders inquiries with regards to their AB plc & AB (Switzerland) shareholdings , inheritance and family transfers.
- Participate in the preparations for Arab bank plc general assembly meeting with regards to invitations and proxies
- Check all forms filled by shareholders, and ensure their correctness, to be reflected on the shareholders system.
- Issue share notes and AB share portfolio transactions when requested by shareholders.
- Follow up and resolve all returned dividends received from AB branches and COU.
Job Requirements:
Education:
- Education: A bachelor degree in Finance , Accounting , Business Administration or any related field
Experience:
- Minimum 2-3 years experience in a similar position
Competencies:
- Agile thinking & digital-mindset-first skills
- Fluency in English and Arabic
- Teamwork, and the ability to motivate team members.
- Strong communication skills
What We Offer at Arab Bank
At Arab Bank, we offer a purpose-driven and inclusive environment where innovation, continuous learning, and employee wellbeing are at the core. We are proud to welcome individuals of all generations, genders, and backgrounds, valuing the diverse perspectives that strengthen our culture and contribute to our success.