Global Exchange Jordan LLC. (Located at Queen Alia International Airport) is seeking to hire:

A Full-Time CUSTOMER SERVICE REPRESENTATIVE.

Global Exchange Group is a Spanish multinational company founded in 1996 – Specialized in Foreign Currency Exchange Services – The company is world leader in the sector, and operates in 30 Countries in 5 Continents.

Responsibilities:

Assist customers with currency exchange transactions, including buying and selling foreign currency.
Provide information about exchange rates, fees, and available services.
Handle customer inquiries, complaints, and feedback in a professional and timely manner.
Process transactions accurately and efficiently, adhering to company policies and procedures.
Verify customer identification and ensure compliance with regulatory requirements.
Promote additional products or services offered by the exchange company.
Maintain a high level of customer satisfaction through excellent communication and service
Keep abreast of industry trends, regulations, and updates related to currency exchange and financial services.
Collaborate with other team members to ensure smooth operations and a positive customer experience.

Requirements:

Bachelor’s degree in any related field.
Excellent Communication Skills
Attention to details and accuracy in processing transactions
Ability to deliver High-Quality Customer Service
Ability to deal with cash transactions
Effective communication in English is a must.
Ability to rotate and work flexible shifts, including evenings, weekends, public holidays and overnight hours.
Previous experience in retail stores is highly valued.
Work permit for Jordan.

What We Offer

Global Exchange workplace is all about diversity and cultures are represented in our workforce. As part of our global benefits: We offer a Guaranteed Fixed Salary Plus Commission and Health Insurance benefits.

Additional Information: Please submit your application in English. Please, note that due to the significant volume of candidates, we may not be able to answer Inmails

Aviso de Protección de Datos:

En cumplimiento de lo dispuesto en la normativa vigente en materia de protección de datos, le informamos que los datos personales que facilite en el marco del presente proceso de selección serán tratados por Global Exchange Jordan LLC,en calidad de responsable del tratamiento, con la finalidad de gestionar su candidatura, evaluar su perfil profesional y, en su caso, incluirle en futuros procesos de selección. La base jurídica para este tratamiento es el consentimiento del interesado y/o la aplicación de medidas precontractuales. Los datos no serán cedidos a terceros, salvo obligación legal, y se conservarán durante el tiempo estrictamente necesario para cumplir con la finalidad mencionada. Puede ejercer sus derechos de acceso, rectificación, supresión, oposición, limitación del tratamiento, portabilidad, así como retirar su consentimiento en cualquier momento, dirigiéndose por escrito a la siguiente dirección de correo electrónico: arco@globalexchange.com.jo, adjuntando copia de su documento de identidad e identificando el derecho o conjunto de derechos que desea ejercer. Para más información sobre el tratamiento de sus datos personales, consulte la sección “Política de Privacidad” de nuestra página web: https://www.globalexchange.com.jo/es/privacidad

Data Protection Notice:

In compliance with the applicable data protection regulations, we inform you that the personal data you provide during this recruitment process will be processed by Global Exchange Jordan LLC, as the data controller, for the purpose of managing your application, assessing your professional profile, and, where appropriate, including you in future recruitment processes. The legal basis for this processing is the data subject’s consent and/or the application of pre-contractual measures. Your data will not be disclosed to third parties, except where legally required, and will be retained only for the time strictly necessary to fulfill the aforementioned purpose. You may exercise your rights of access, rectification, erasure, objection, restriction of processing, and data portability, as well as withdraw your consent at any time, by sending a written request to the following email address: arco@globalexchange.com.jo, including a copy of your identity document and specifying the right(s) you wish to exercise. For further details regarding the processing of your personal data, please consult the “Privacy Policy” section available on our website: https://www.globalexchange.com.jo/en/privacy-policy

Global Exchange Group

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CUSTOMER SERVICE REPRESENTATIVE