Role Description The Ticket Sales Specialist is a full-time, on-site position based in Amman, responsible for handling ticket sales and customer inquiries in a professional and efficient manner. Day-to-day tasks include processing ticket and hotel reservations , providing accurate information about services and pricing, and assisting customers in person, by phone, and through digital channels. The role involves managing cash and electronic transactions, updating sales records, and ensuring that all customer interactions reflect the organization’s commitment to integrity and service excellence. The Ticket Sales Specialist will work closely with colleagues to meet sales targets, resolve issues promptly, and maintain an organized and welcoming ticketing environment. The role may also include basic reporting on sales performance and customer feedback to support continuous improvement.
Qualifications
- 5 to 15 years of experience in travel ticketing and reservations.
- Proven experience in handling, processing, and following up on reservations and travel tickets.
- Excellent command of English, both written and spoken.
- Strong communication and customer service skills.
- Good organizational and follow-up skills.
- Ability to work efficiently under pressure.
You can send your CV to ai@ecovis.jo
