Company Description
Acabes for Financial Technology specializes in providing comprehensive software development support and services for businesses operated by Arab Bank, its Affiliates, and Subsidiaries globally. The company is dedicated to delivering cutting-edge solutions in Financial Technology, combined with operational excellence, to meet the evolving needs of the banking industry. With a focus on technology-driven innovation, Acabes creates value for its clients, their customers, business partners, and the broader ecosystems it serves. Located in Amman, Jordan, the global capability center upholds its commitment to offering top-tier technology services that drive success in financial operations.
Role Description
This is a full-time, on-site role for a Payment Product Analyst based in Amman, Jordan. The Payment Product Analyst is responsible for analyzing payment product offerings, market trends, and business requirements to support strategic decision-making and product optimization. The role involves preparing detailed documentation such as BRDs, user stories, process flows, gap analyses, parameters, and test cases, as well as leading and supporting UAT planning and execution.
Accountabilities & Key Roles:
- Conduct thorough analysis of payment product offerings and market trends to support strategic decision-making.
- Analyzes the projects / requests requirements & prepare related documentation and gap analysis (BRDs, user stories, Process Flows, Parameters and Test cases).
- Collaborate with cross-functional teams to develop and refine payment product strategies and roadmaps.
- Acts as a subject matter expert for the products and services under governance, by ensuring full technical understanding of the products including transformation, processes, systems and regulations.
- Monitor and analyze product performance, identifying opportunities for improvement and innovation.
- Support the design and implementation of new payment products and enhancements to existing offerings.
- Ensure compliance with regulatory requirements and industry standards related to payment products.
- Develop and maintain detailed documentation for payment products, including specifications and user guides.
- Coordinate with IT and operations teams to ensure seamless integration of payment products within enterprise systems.
- Act as a liaison between technical teams and business stakeholders to resolve product-related issues.
- Prepare well documented test cases covering all scenarios (including the negative test cases) and play a main role in planning and execution of UAT (User Acceptance testing) in collaboration with QC and Business teams.
- Track post-implementation performance and facilitate continuous improvement initiatives.
- Conduct training sessions and workshops to educate internal teams about payment product features and benefits.
- Identify and mitigate risks associated with product development and operations, document it within the risk register and maintain follow up.
- Contribute to the continuous improvement of operational processes related to payment product management.
- Conduct frequent review sessions with PLC countries to identify gaps in existing processes and propose enhancements that results in ROIs.
- Prepare policies and procedures for newly implemented products, follow up with policies and procedures team to ensure releasing them on due date.
Job Requirements:
- Bachelor's degree in Business Administration, Finance, Economics, or a related field. A Master's degree is preferable.
- Minimum of 4 years of experience in product management or analysis within the financial services or payments industry.
- Strong analytical skills with the ability to interpret complex data and market trends.
- Excellent communication skills for effective stakeholder engagement and collaboration.
- Proven track record in managing product lifecycles and driving product innovation.
- In-depth knowledge of payment systems, technologies, and regulatory frameworks.
- Ability to work under pressure and manage multiple projects simultaneously.
- Strong problem-solving skills with a strategic and forward-thinking approach.
