About the company:
At Almosafer (part of Seera Group), we’re not just part of the travel industry, we’re helping shape its future.
As Saudi Arabia’s leading travel company, we serve millions across every segment of the travel and tourism ecosystem.
Rooted in our name “Almosafer,” meaning the traveler, we strive to make every journey seamless, personal, and purposeful. Our diverse platforms and services are built to deliver enriching experiences that reflect the spirit of Saudi Arabia and the wider region.
We’re united by a bold vision:
To be the undisputed leader in travel services, fostering lasting connections and setting new benchmarks for excellence in the Kingdom and beyond.
Our team across Saudi Arabia and the wider region blends deep cultural understanding with forward-thinking innovation, shaping a new standard for travel in the region.
About the role:
The Senior Officer – HR Service Center (Jordan) will be responsible for managing the day-to-day HR operations and ensuring continuous HR support for employees in the Jordan office.
The role will support onboarding, employee relations, engagement activities, vendor coordination (Extensya) and HR records, while ensuring compliance with company policies and local requirements.
Responsibilities:
- Manage end-to-end onboarding for new joiners in Jordan.
- Provide day-to-day employee relations support and handle employee queries.
- Plan and execute employee engagement activities and initiatives.
- Act as the main point of contact for Extensya and coordinate related services.
- Maintain accurate employee records and HR documentation.
- Support health insurance administration and employee benefits.
- Assist with grievance handling and policy implementation.
- Support HR reporting, audits, and compliance requirements.
- Coordinate with regional HR and payroll teams as required.
Profile requirements:
- Bachelor’s degree in Human Resources, Business Administration, or a related field.
- 1-3 years of experience in an HR Operations / HR Service Center role.
- Good understanding of Jordan labor law and HR practices.
- Strong communication and interpersonal skills.
- Good knowledge of HR processes and employee lifecycle management.
- Ability to handle employee issues with confidentiality and professionalism.
- Well-organized with strong attention to detail.
- Comfortable working with HR systems and documentation.
- Ability to work independently and manage multiple priorities.
Being you @ Almosafer:
At Almosafer, our teams work with purpose, clarity, and a shared commitment to doing things the right way.
Whether you're building platforms, supporting travelers, or shaping strategy, your work connects to something bigger. Across functions and locations, we value accountability, trust, and collaboration - and we create the structure and space for you to contribute meaningfully from day one.
Here, you will find:
A purpose-led workplace where your ideas can create real impact
Ongoing learning and development to help you grow with intention
Recognition that celebrates your wins, both big and small
A community built on trust, curiosity, and shared momentum
No matter where your journey started, at Almosafer, you will find space to grow, connect, and contribute meaningfully.
