Join Orange Jordan Family , Where Caring, Responsibility & Boldness drive growth, innovation & collaboration!
Be part of a team that's shaping the future.
We are committed to offering the best to our customers, colleagues & stakeholders.
We keep our promises, act responsibly and speak the truth.
We are ambitious and determined and take the initiative to seize opportunities.
#Lifeatorange #Orangeishere #careersinjordan #nowhiring #jobopening #technology #boostyourcareer
Key Accountabilities:
- Lead, coach and develop a team of Performance experts to deliver results/projects on-time and on-spec while promoting overall engagement and employee growth.
- Lead development and implementation of core reporting and analytic projects measuring against the business key performance indicators; measuring successes and identifying potential issues.
- Develop a medium and long-term reporting roadmap and infrastructure and automate as appropriate. Support the development of tools and infrastructure to scale operations, increase efficiencies, and improve quality of results.
- Drive initiatives in the management team and organizationally that contribute to long-term operational excellence.
- Preparing/Presenting of the weekly and monthly Dashboards, Provide the needed analysis of the unit’s KPIs and understand the drivers behind performance trends.
- Provide the monthly analysis on a macro and micro level, which will be tackled in "MBR -Monthly Business Review" and "CBC - country business call" meetings.
- Monitor performance and raise alerts when performance varies significantly above or below expected levels or targets.
- Gather the proposed corrective actions, Follow-up on deliverable and the post-action impact on KPI’s.
- Manage CMU budget KPIs with full alignment with business owner and financial controlling department.
- Set the sales targets per channel per half reflecting on Orange's Objectives and its strategic goals.
- Leverage advanced tools like Power BI, Robotic Process Automation (RPA) and big data tools to automate reporting processes, improve efficiency, and minimize manual errors.
- Support in providing TRC requirements and consolidate data including: Yearly data for OF & OI, TRC QoS OF , OI & OM , TRC Quarter for OF, OI & inject results on the new TRC Tool .
Education & Experience:
- Bachelor degree required, preferably in statistics, computer science, IT.
- 7 - 10 years’ in the telecoms sector.
- Data Analytics and performance management with preferred automation proven experience.
- Strong business acumen with the ability to understand and contribute to Orange’s strategic goals.
- Excellent communication skills, both written and verbal, with the ability to articulate complex ideas clearly and persuasively.
- Proven ability to manage and resolve conflicts effectively, ensuring positive outcomes and maintaining team cohesion.
- Proficiency in data analysis and statistical methods, with the ability to interpret data and derive actionable insights.
- Ability to foster employee engagement and create a positive and productive work environment.
- Strong interpersonal skills with the ability to build and maintain effective relationships with colleagues and stakeholders.
- Excellent negotiation skills.
- Strong planning and organizational skills with the ability to manage multiple projects simultaneously.
- Proficiency in analyzing and interpreting marketing data to inform strategic decisions.
- Excellent presentation skills with the ability to present compelling information to diverse audiences.
- Exceptional problem-solving and analytical skills to identify and resolve marketing challenges.
- Strong self-confidence with the ability to take initiative and drive results.
- Proven team leadership and accountability, with the ability to motivate and inspire a team to achieve goals.
- Excellent time management and prioritization skills to manage competing deadlines and priorities effectively.
