Bank of Jordan is seeking a dedicated and detail-oriented Processes Reengineering & Procedures Officer to join our dynamic team. In this role, you will play an essential part in analyzing and improving the bank's operational processes to enhance efficiency and effectiveness. Your responsibilities will include supporting the development of standardized procedures, process mapping, and identifying opportunities for process enhancements across different units of the bank.
As a Processes Reengineering & Procedures Officer, your contributions will be vital in fostering a culture of continuous improvement and ensuring that the bank's operations align with its strategic goals and regulatory standards. If you have a passion for process optimization and problem-solving, we invite you to apply and become a key player in our commitment to excellence.
Responsibilities
- Analyze existing processes and workflows to identify inefficiencies and recommend actionable improvements
- Assist in the development and documentation of standardized procedures and process maps that comply with industry regulations
- Collaborate with various departments to gather insights, understand operational challenges, and propose effective solutions
- Participate actively in process improvement initiatives, potentially utilizing methodologies such as Lean or Six Sigma
- Support the training and onboarding of staff regarding new processes, procedures, and tools for effective implementation
- Monitor process performance metrics and contribute to evaluations aimed at further enhancements
- Prepare concise reports and presentations that summarize process analyses, findings, and recommendations for management review
- Stay informed about current trends and best practices in process improvement to contribute innovative ideas
Requirements
- Bachelor's degree in business administration, finance, or a related field
- More than 4 years of experience in process improvement, operational analysis, or a related role, preferably within the banking sector
- Basic understanding of process improvement methodologies like Lean or Six Sigma is an advantage
- Strong analytical skills, with a keen attention to detail
- Excellent communication skills, both written and verbal
- Ability to work collaboratively within a team setting
- Proficiency in Microsoft Office Suite and experience with process mapping tools
- A proactive approach and a mindset geared toward continuous improvement
- Fluency in English, both written and spoken
