The Document Clerk for the Truck Control System is responsible for managing and processing documentation related to gate pass requests and city entry permits for cargo handling operations. This role ensures that all requests from truck companies are accurately verified, compliant with regulatory and security requirements, and properly recorded in the system. The position supports operational efficiency by maintaining organized document databases, coordinating with the security and operations teams, and providing timely communication to stakeholders. The Document Clerk plays a key role in safeguarding compliance, streamlining cargo entry processes, and supporting smooth logistics operations.
Key Responsibilities:
- Verify the validity and accuracy of truck permits before granting access.
- Receive and process requests from truck companies for gate passes and city entry permits related to cargo handling.
- Verify the completeness and accuracy of submitted documents (e.g., cargo details, permits, IDs).
- Ensure compliance with policies, local regulations, and security protocols before approving gate passes.
- Maintain accurate records of all gate pass requests and approvals in the document management system.
- Update templates and forms for gate pass applications to ensure clarity and compliance.
- Inform relevant departments of any changes in procedures affecting gate pass issuance.
- Communicate with truck companies regarding status updates, missing documents, or compliance issues.
- Respond promptly to queries and requests within defined timeframes.
- Assist in preparing reports on gate pass activities for management review.
Requirements:
- Diploma degree in Logistics, Transportation, or related field
- Proficiency in Arabic / English
- 3- 5 years of experience in similar role
