Organization: Mazra'a Dairy Company
Location: Muqablain, Amman, Jordan
Reports to: CEO
We’re Hiring: HR Senior Officer (Human Resources Senior Officer)
Location: Amman, Jordan · Type: Full-time, on-site
Al-Mazraa Dairy Industries (Mazraa) is seeking a hands-on HR Senior Officer to strengthen our people operations across a 200-person, multi-shift manufacturing and distribution team.
What you’ll do
- Workforce planning & recruitment: Build pipelines for operators/drivers/merchandisers; structured interviews; references; offers.
- T&A (Time & Attendance) & payroll inputs: Own attendance flow, overtime controls, and monthly reconciliations with Finance.
- Employee relations & compliance: Investigations, warnings, grievance handling; Jordan Labor Law and SSC (Social Security Corporation) filings.
- On-boarding & L&D (Learning & Development): Induction, SOP (Standard Operating Procedure) training, supervisor upskilling.
- HRIS (Human Resources Information System) & records: Data hygiene, personnel files, leave management.
- Reporting: Monthly HR KPI (Key Performance Indicator) dashboard—headcount, hires/exits, time-to-fill, absenteeism %, overtime hours, training hours, incidents.
- Safety coordination: Support safety committee, incident logs, and corrective actions with Production/QA.
- Liaise to Social security and ministry of labor.
What you bring
- 4–7 years in HR within manufacturing or FMCG (Fast-Moving Consumer Goods); shift-based workforce exposure is a plus.
- Strong Arabic writing and solid English.
- Advanced Excel (lookups, pivots) and familiarity with ATS (Applicant Tracking System)/HRIS.
- High integrity, organized, and assertive with shop-floor and leadership.
Success in 6 months looks like
- Clean T&A and payroll-input cycle (≤0.5% error).
- Hiring targets met (operators/drivers ≤21 days; supervisors ≤35 days).
- Live HR dashboard reviewed monthly with actions tracked.
- Updated handbook and on-boarding checklist (Arabic/English) in use.
Nice to have
- Exposure to ISO 9001/22000, or basic PMS (Performance Management System).
How to apply
Apply on LinkedIn or send your CV (PDF) with the subject “HR Senior Officer – Your Name” to the email in the first comment. Only shortlisted candidates will be contacted.
