About Jo Academy
Jo Academy is a pioneering
Jordanian e-learning platform, established in 2014, offering high-quality, technology-driven education for students from primary to university levels across national, international, and training curricula. With a mission to empower the next generation of learners, Jo Academy supports over
two million students with thousands of interactive courses and materials—including during the COVID-19 transition when it produced
5,000 educational videos in just 100 days.
Jo Academy is expanding into the regional market and integrating emerging technologies such as
AI-powered adaptive learning, AR/VR, and
virtual schools — all while retaining Jordan as its tech hub. The company blends education and innovation with social impact—offering scholarships, educational lab access, and support for underserved communities throughout Jordan.
About The Role
The Product Manager defines and drives the product vision, aligning it with Jo Academy’s strategic goals and market needs. This role oversees the full product lifecycle—from discovery and design to launch and continuous improvement—ensuring delivery of user-centric solutions that create measurable business impact.
Working closely with Product Owners, Business Analysts, UX/UI designers, engineering teams, and other stakeholders, the Product Manager sets priorities, manages the roadmap, and makes key decisions that shape the future of our educational technology products.
Key Responsibilities
- Define and communicate a compelling product vision that aligns with company strategy and customer needs.
- Develop and maintain the product roadmap, prioritizing based on business impact and market opportunities.
- Conduct market research, competitive analysis, and customer interviews to identify and evaluate opportunities.
- Set measurable product goals and KPIs/OKRs; track and report on progress.
- Lead the product lifecycle from ideation to launch and post-launch optimization.
- Translate strategic objectives into actionable backlogs in partnership with Product Owners.
- Collaborate with UX/UI designers to ensure intuitive, user-focused design.
- Partner with engineering teams to deliver high-quality, timely product releases.
- Facilitate discovery workshops, prototype testing, and validation experiments.
- Make trade-off decisions balancing user value, business objectives, and technical feasibility.
- Continuously refine priorities based on feedback, analytics, and market trends.
- Coordinate go-to-market efforts with marketing, sales, and customer success teams.
- Track product performance and drive iterative improvements.
- Present product plans, results, and recommendations to leadership.
- Coach and mentor team members, fostering a culture of growth and accountability.
Qualifications
- Bachelor’s degree in Product Management, Business Administration, Computer Science, Engineering, or related field
- 6–8 years in product, project, or related fields; at least 3–5 years in managerial roles
- CSPO or PSPO I preferred; PMP and Google Project Management Certificate are a plus
- Fluent in English and Arabic
- Proficient in product tools (JIRA, Confluence, Aha!), BI/analytics tools (Tableau, Excel, SQL), wireframing/prototyping tools (Figma, Balsamiq), and workflow tools (Lucidchart, Draw.io). Strong knowledge of SDLC, Agile/Scrum, and Kanban methodologies.
Competencies
- Behavioral: Problem solving, execution excellence, results orientation, process improvement, people development, coaching & feedback, working under pressure, policy implementation, team motivation, creativity & innovation.
- Technical: UI/UX familiarity, data analysis, roadmap planning, agile delivery, cross-team collaboration.
