Accountabilities and Key Roles:
- Achieving set objectives by proactively managing relationship with existing and developing/building relationships with new SME Clients .
- Enhancing the marketing process for credit facilities (Up-Selling) and coordinate with other SBU ‘s (Cross Selling).
- Improving the profitability of SME portfolio.
- Ensuring compliance with the set policies & procedures.
- Ensure the implementation of marketing strategy within the SME section
- Identify existing and potential key SME Clients and define their needs
- Manage SME Clients relationships in a way to achieve set targets.
- Maximize the up-selling and cross-selling of other SBU’ s products and services
- Maximize the value of SME relationships by promoting and selling the digital services.
- Identify new products and services to meet Clients requirements and needs.
- Ensure steadiness and growth for both Credit Facilities and Deposits portfolio’s (simultaneous Growth)
- Oversee the state of the clients to ensure their solvency.
- Liaise with other concerned teams to provide high quality service levels and ensure adequate turnaround times.
- Collect all required documents to make a credit decision.
- Carry out field visits to SME clients and prepare a call report with each credit report.
- Follow up clients’ complaints, and service recovery process.
- Review and recommend credit requests to ensure adherence to credit policies, and appropriate risk-return propositions.
- Responsible for lines of credit renewals and management of inward clearing to SME accounts.
- Adhere to collection efforts procedures to ensure performing and healthier portfolio, to stimulate profitability.
Job Requirements:
Education:
- University degree in business from a recognized university.
Experience:
- + 5 years SME/ Corporate experience in a leading international/Regional Bank.
-Competences:
- Good in English & Arabic.
- Thorough understanding of the full range of banking products and services.
- Proven ability to develop relationships with SME companies.
- Proven analytical and modeling skills and thorough understanding of financial statement.
- Excellent understanding of lending practices.
- Excellent interpersonal, negotiation, communication and sales skills.
