Company Description
Premier Business Solutions (PBS) is a leading outsourcing and consulting firm specializing in operational support for U.S.-based mortgage, financial, and real estate companies. Established in 2015 in collaboration with Premier Lending, PBS was founded to provide cost-effective, high-quality talent to help businesses scale efficiently while maintaining operational excellence. We offer expertise in mortgage processing, accounting, HR, compliance, IT support, and other back-office functions, enabling our clients to optimize their workflow and reduce costs.
Our team consists of highly skilled professionals based in Jordan, trained to meet U.S. industry standards and deliver exceptional service. As we expand our client base, we are seeking top-tier talent to join our growing team and support our mission of bridging global expertise with U.S. business needs.
About Premier Lending
At Premier Lending, Inc., we believe that great companies are built by great people. As a mission-driven mortgage lender, we are committed to making a difference in the lives of our clients and the communities we serve. Our operations teams — from accounting and processing to closing and compliance — are essential to delivering on this promise. We foster a collaborative culture where every voice matters and teamwork drives success.
At Premier Lending, you'll find a supportive environment focused on professional growth, continuous learning, and the tools you need to thrive. Join us and become part of a purpose-driven organization where your contributions help turn homeownership dreams into reality.
Job Summary
This Executive Assistant role goes beyond traditional support functions—it's a high-impact, high-trust position designed to help Faris, President, to focus on growth, strategy, and leadership. You’ll coordinate day-to-day operations, manage the calendar, support recruiting and marketing efforts, and ensure tasks and priorities move forward with precision and follow-through.
Key Responsibilities
- Executive & Sales Support
- Manage complex calendars, coordinate meetings, send invites, and ensure time is optimized for strategic activities.
- Prepare and send agendas, attend select meetings, take detailed notes, and track action items to ensure completion.
- Follow up with department heads and team members to gather reporting, confirm task completion, and push priorities forward.
- Prospect & Recruiting Coordination
- Communicate with prospective loan officers or business partners to schedule meetings and ensure proper follow-up.
- Utilize Salesforce to manage prospect pipelines, enter meeting notes, and coordinate recruiting activities.
- Presentation & Sales Material Support
- Assist in creating PowerPoint presentations, reports, and other visual aids for sales meetings, recruiting events, and executive updates.
- Coordinate with internal teams to gather needed content and polish deliverables before deadlines.
- Project & Task Management
- Use Monday.com to track tasks and projects for leadership and cross-functional teams.
- Ensure deadlines are met, updates are communicated, and no action items fall through the cracks.
- CRM, Gifting & Campaign Management
- Manage Salesforce workflows related to relationship management, including gifting and birthday campaigns.
- Partner with marketing to ensure outreach is consistent, personalized, and brand-aligned.
- Monitor campaign performance and coordinate follow-ups with sales and marketing.
- Video, Podcast & Email Campaigns
- Assist in coordinating the weekly video and podcast production, working with Faris and the marketing team to plan content, schedule recordings, and ensure publishing across all platforms.
- Manage the content calendar, coordinate invites, and ensure deadlines are met for all creative assets.
- Collaborate with the marketing team to launch supporting email campaigns that promote new videos, podcast episodes, and relevant announcements.
- Track engagement metrics and ensure follow-up with leads or prospects generated from this content.
- Travel & Event Planning
- Arrange travel logistics, accommodations, and itineraries for leadership events, recruiting trips, or conferences.
- Support planning and logistics for sales events, webinars, or off-site meetings.
- Office Support
- Oversee and maintain office services by organizing office operations and procedures
- Evaluates and assist in developing office policies and procedures for improved workflow and anticipate future needs as organization grows.
- Assist in the selection of vendors and purchase equipment, services, and supplies necessary for operation of organization.
Qualifications
- Fluency in English at a bilingual or native level with Excellent verbal and written communication skills.
- 3–5 years of relevant experience in a similar role, such as Office Manager, Front Desk, or Administrative Assistant.
- Strong organizational, time management, and planning skills; able to prioritize tasks effectively in a fast-paced, dynamic environment.
- Proven ability to meet deadlines and adapt to changing priorities.
- Proficient in MS Office, especially Excel and Outlook, as well as Monday.com.
- Familiarity with office systems, procedures, and equipment (e.g., fax machines, printers).
- High attention to detail and problem-solving abilities, with a proactive and creative approach to suggesting improvements.
- Discreet and trustworthy when handling confidential information.
- Basic mentoring skills to support and provide constructive feedback to colleagues.
- High school diploma required.
Working Hours
- On-site position in Amman, Monday to Friday, from 3:30 PM to 12:30 AM (Amman Time).
WHY JOIN US?
- Opportunity to work with a fast-growing mortgage lender in the US.
- Dynamic and supportive team environment.
- Professional growth and development opportunities.
- Competitive compensation and benefits.
APPLY NOW!
If you're passionate administrative work and helping people, we’d love to hear from you! Premier Business Solutions is an equal-opportunity employer and welcomes applications from all qualified individuals.
