Focus on growing our own Grocery Store “tMart”, which is the region’s first cloud store concept offering 30-minute delivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!
Job Description
- Support store managers by providing accurate data, reports, and actionable insights to enhance daily operations
- Prepare and share operational reports and performance dashboards with the Operations Manager
- Monitor store performance on an hourly basis to ensure delays remain within target and take proactive actions when needed
- Track and analyze key KPIs (productivity, fulfillment, delays, stock accuracy) and highlight performance gaps
- Maintain and update operational dashboards and tracking tools for real-time visibility
- Ensure data accuracy and consistency across all operational reports and systems
- Proactively follow up with store teams on performance issues and track execution of action plans
- Coordinate with Demand and Supply Chain teams to ensure smooth stock flow and availability
- Identify operational inefficiencies and recommend data-driven improvements
- Support capacity planning, workforce allocation, and workload balancing across stores
- Monthly closure by ensuring SOP compliance for Invoices and returns submitted to finance
Qualifications
- University Graduate degree in (Business, Supply Chain, Operation Management) or other related field
- Strong Communication Skills
- Language skills: Fluent English and Arabic.
- Excellent analytical, problem-solving, and decision-making abilities
- Proficiency in using operational software, and data analysis tools & presentation skills.
- Ownership over assigned responsibilities & tasks,
