Company Overview
Key Jordan is a leading HR consultancy and outsourcing company specializing in providing comprehensive human resources services, including HR outsourcing, manpower secondment, administrative services, and strategic HR solutions. We empower businesses by optimizing their HR functions, enabling them to focus on core objectives while ensuring efficient human capital management.
Job Summary
We are seeking dynamic and customer-oriented Sales Shop Associates to join our team in City Mall - Amman. The ideal candidates will assist customers in selecting eyewear, provide product recommendations, and ensure an exceptional shopping experience. If you have a passion for fashion, sales, and customer service, we’d love to hear from you!
Key Responsibilities
Greet and assist customers in selecting suitable eyewear based on their preferences and needs.
Deliver a premium shopping experience by offering expert product knowledge and styling advice.
Help organize back stock and perform inventory counts.
Handle customer inquiries, complaints, and returns professionally and efficiently.
Maintain store cleanliness, organize displays, and restock inventory as needed.
Achieve sales targets and contribute to overall store performance.
Process transactions accurately through the POS system and handle cash and card payments.
Documents sale by creating or updating customer profile records.
Cross-sell products, upsell when appropriate; promote current sales, promotions, etc.
Stay updated with product features, promotions, and new arrivals.
Address customer inquiries and resolve any concerns professionally.
Collaborate with the team to ensure smooth daily operations.
Required Qualifications
Minimum 1-2 years of retail experience, preferably in eyewear, fashion, or luxury goods.
Excellent communication skills in Arabic and business proficiency in English.
Strong sales and negotiation skills.
Ability to work in a fast-paced retail environment.
Willingness to work flexible hours, including weekends and holidays.
Accountabilities
Meeting individual and store sales goals.
Ensuring customer satisfaction and building long-term client relationships.
Maintaining product knowledge and staying updated on new arrivals.
Following company policies and operational procedures.
Benefits And Perks
Health Insurance
Paid time off
Staff discounts on products
