The Technical Consultant is accountable for providing advice and consultancy on services related but not limited to data center and network infrastructure, business continuity, disaster recovery, information and Cyber Security. S/He designs, configures, tests and implements projects.
Responsibilities
- Understand customers’ requirements and propose necessary actions and solutions
- Participate in the design, configuration and implementation of solutions provided to clients
- Take part in the development process of technical specifications related to offered solutions
- Implement software solutions recommending enhancements to systems and services while solving clients’ complaints and inquiries
- Conduct User Acceptance Test with the client on the implemented solution
- Create documentation including implementation, design, best practices and necessary documents
- Provide post implementation support for the implemented solution during the stabilization period
- Follow through the different solutions and implementations to ensure the company methodologies are well maintained highlighting inconsistencies when needed
- Participate in upgrades and programming exercises and implementations
- Deliver technical trainings and promote a professional image of the company at all times
Requirements
- Bachelor’s degree in Management Information System or any other related field
- At least 3 years of relevant experience
- Knowledge with IBM Middleware products
- knowledge of DevOps: practices, tools, implementation
- Good skills in containerization and Kubernetes
- Knowledge in RedHat Openshift
- experience with databases, networks, installing and configuring application software
- experience in web and application servers
- Knowledge in scripting languages like Python
