About Maqsam:

Maqsam is the leading Arabic AI-powered Contact Center Solution in the MENA region designed to revolutionize customer experience. Leveraging groundbreaking advancements in AI technology, Maqsam has spearheaded accurate Arabic Call Transcription, advanced analytics, and insights, along with unique AI modeling utilizing its in-house designed LLM.

Your Opportunity:

We are seeking a Backend Software Engineer to join our innovative team at Maqsam. This role is ideal for those eager to develop their technical skills in a dynamic SaaS environment. You will participate in various stages of software development, from design to deployment, making significant contributions to our cutting-edge contact center solutions.

In this role, you'll work closely with tech leads, senior engineers, and operations managers, gaining crucial industry experience and contributing to projects that enhance user experiences and broaden our product's capabilities.

Your Top Responsibilities:

Translate business requirements into well-defined technical solutions and implement them to achieve the desired functionality
Debug and troubleshoot complex software issues in a high-availability environment
Optimize system performance through rigorous testing and code refinement
Collaborate with cross-functional teams to integrate new technologies and frameworks
Conduct code reviews to ensure code quality and implementation of best practices
Document development processes, code changes, and other critical information accurately
Participate in the design and architecture decisions of our internal systems and databases
Support junior software engineers and participate in ramping up new joiners

What We Expect from You

Experience with backend or full-stack web development is a MUST, focusing on scalable and robust system design
Proven ability in writing high-quality, readable, and scalable code
Strong skills in debugging complex systems, with the ability to analyze and resolve challenging technical issues
Experience with relational databases and their integration into systems
Solid foundation in computer science, with strong competencies in data structures, algorithms, and software design optimized for scalable systems
Ability to work in a fast-paced, team-oriented environment and to contribute to the team with innovative solutions
Proven ability to learn new technologies and explore new concepts and frameworks quickly and effectively

Additional Information:

3-5 years of experience in backend or full-stack web development
Excellent problem-solving and analytical skills
Strong communication skills, capable of effectively articulating technical challenges and solutions to both technical and non-technical team members
A commitment to continuous professional development and eagerness to learn new technologies
A degree in Computer Science, Engineering, or a related field is preferred
Experience in mobile development is a plus
Experience working on VoIP-related projects is a plus
Experience with Ruby on Rails or any similar web framework, JavaScript, Vue.js or a comparable frontend framework, and PostgreSQL or other relational databases is a strong plus

What We Provide:

Join a world-class team at Maqsam, where your growth is our priority. Here's what you can expect:

A Collaborative and Friendly Environment
Personal and Professional Growth: Opportunities to learn and become a world-class professional
Fair Compensation: We value your contribution
Transparency: A culture that thrives on open communication
Benefits: First-class health insurance, and more
Part of Something Big: Work with seasoned professionals and be proud of being part of the exciting world of SaaS business

Ready to join Maqsam's team? Apply now!

مقسم

Latest Jobs

Software Engineer