The Performance & Development Manager assesses employee performance needs, develops and maintains performance frameworks, and coordinates training programs. They provide guidance to managers on feedback, performance issues, and goal-setting, while analyzing performance data to drive improvements. The role ensures compliance with company policies, maintains accurate records, and stays updated on best practices to support continuous development across the organization.
Performance Management Responsibilities
- Assess employee performance needs in collaboration with department heads and leadership teams, based on departmental objectives.
- Develop, implement, and maintain performance management frameworks, including goal-setting processes and performance evaluation systems.
- Coordinate and oversee regular performance reviews, feedback sessions, and continuous improvement initiatives.
- Analyze performance data and trends to identify areas for improvement and ensure alignment with organizational objectives.
- Provide guidance and support to managers in delivering constructive feedback, addressing performance issues, and setting development goals for employees.
- Ensure all actions align with company policies, internal guidelines, and legal compliance requirements.
- Collaborate with business units and employees to develop, implement, and monitor Objectives and Key Results (OKRs) and Key Performance Indicators (KPIs) to support alignment and performance tracking.
Employee Development Responsibilities
- Organize, coordinate, and evaluate the effectiveness of training programs, and recommend improvements based on performance reviews.
- Identify employee training needs in collaboration with department heads, and search for appropriate trainers.
- Conduct due diligence on potential trainers and training programs, ensuring they meet company standards.
- Develop and implement strategies for employee growth and development in alignment with organizational goals.
- Maintain accurate and confidential training records, performance assessments, and development plans, providing regular progress reports to management.
- Stay updated on performance management best practices and tools to continually enhance the company’s training and development system.
Other
- Perform other tasks as assigned by management within the scope of the role.
Experience
- 7+ years of experience in performance management, training management, or a similar HR field.
- Excellent written and verbal communication skills in Arabic.
- Very good written and verbal communication skills in English.
- Excellent computer skills and proficiency in MS Office.
- Familiarity with training tools and platforms is a plus.
- High level of professionalism and discretion, especially in handling confidential information.
