Leads on support functions within the Jordan River Designs Department related to production, administration, marketing, sales and general business development functions.
Core Responsibilities:
- Supports department in research, administrative support and reporting functions to facilitate daily operations.
- Manages document control functions, maintaining databases, customer relationship management to ensure proper documentation and communication.
- Identifies new products on ERP system, to ensure product details are available at all times.
- Manufactures production orders on ERP system, to ensure the production is delivered on timely manner.
- Creates Purchase orders on ERP system, to ensure the raw material and services are purchased on timely manner.
- Communicates regularly with wholesalers and suppliers as required and escalate critical issues to the Operation Supervisor or cross-functional colleagues to ensure customer satisfaction through continuous improved and sustained customer service.
- Follows up with product information and production centres’ activities to ensure the production cycle process is within the plan.
- Liaise with other internal departments and stakeholders as required to ensure proper coordination.
- Supports in human resources and administration functions, and following up on the work schedule to see that the production plan is carried out.
- Strives to achieve the highest levels of proficiency on all competencies and skills required to perform the role.
- Performs other responsibilities and tasks as required or as directed by management.
Qualifications:
- Bachelor degree in Business Administration, Industrial Engineering or any other related discipline;
- Strong English and Arabic language skills (written and spoken)
- 3-5 years
- Previous experience in retail or FMCG industry
