The HRIS Lead is responsible for managing and optimizing the organization's HR Information System (Menaitech), acting as the primary liaison between HR functions and the system provider. The role translates HR business requirements into effective system solutions, leads HRIS projects and enhancements, and ensures system reliability, data integrity, process automation, and alignment with approved HR policies and business requirements.
Key Responsibilities
1. HRIS Project Management
- Lead HRIS implementation, enhancement, integration, and optimization projects from planning through deployment and post-implementation support.
- Develop project plans, timelines, milestones, deliverables, and risk mitigation measures.
- Coordinate project activities across HR, IT, Finance, and external vendors.
- Manage UAT, defect resolution, business sign-off, go-live readiness, and project status reporting.
2. HR Business Requirements and Vendor Management
- Act as the primary liaison between HR functions and Menaitech's technical and implementation teams.
- Gather business requirements, conduct stakeholder workshops, and translate HR needs into functional specifications and system solutions.
- Manage enhancement requests, issue logs, vendor commitments, and implementation timelines.
- Monitor vendor performance, follow up on outstanding issues, and escalate risks and delays.
3. HRIS Administration and Governance
- Oversee Menaitech system administration, configurations, workflows, approval hierarchies, user access, and applicable HR modules.
- Ensure system functionality aligns with approved HR policies, Delegation of Authority (DOA), organizational structures, and country-specific requirements.
- Maintain system documentation, configuration records, procedures, and change management controls.
- Ensure appropriate data confidentiality, access controls, and system compliance.
4. Process Optimization and Automation
- Review HR processes to identify opportunities for automation, standardization, and operational efficiency.
- Translate approved process improvements into effective system workflows and configurations.
- Coordinate system integrations and data exchanges with relevant departments and other enterprise systems.
- Monitor implemented solutions and recommend continuous improvements.
5. HR Data and Reporting
- Ensure HR data accuracy, completeness, consistency, and integrity.
- Develop and maintain HR reports and dashboards to support workforce analysis and management decision-making.
- Establish data validation controls, standardized reporting definitions, and data governance procedures.
6. Stakeholder Management and User Support
- Coordinate HRIS-related activities across HR functions, business users, relevant departments, and external vendors.
- Lead user training, knowledge transfer, and change management activities to support system adoption.
- Provide functional guidance, resolve recurring system issues, and monitor user satisfaction.
Qualifications and Experience
- Bachelor's degree in HR, Business Administration, Information Systems, IT, or a related discipline.
- 5–7 years of relevant HRIS or HR technology experience.
- Hands-on Menaitech HRMS experience, preferably including system administration, configuration, and vendor coordination.
- Proven experience managing HRIS projects, implementations, enhancements, UAT, and cross-functional deliverables.
- Strong knowledge of HR processes, employee lifecycle management, payroll-related processes, attendance, leave, and HR reporting.
- Experience in business requirements gathering, process analysis, system integrations, and vendor management.
- Advanced Microsoft Excel skills; Power BI knowledge.
- PMP, PRINCE2, or equivalent project management certification is preferred.
