Job Purpose:
The Shop Manager is responsible for supervising store operations to achieve exceptional customer service, maximize sales, and enhance profitability in accordance with company objectives. He/she oversees inventory management, maintenance activities, and ensures the shop's external appearance meets brand standards.
Main Responsibilities:
- Lead and develop a high-performing team.
- Drive sales, profitability, and operational excellence.
- Ensure outstanding customer satisfaction and service standards.
- Manage inventory, merchandising, and store operations.
- Analyze business KPIs and implement action plans to achieve targets.
- Foster a collaborative, energetic, and customer-focused environment.
What we're looking for:
- At least 4 years in a managerial role.
- Strong leadership, coaching, and decision-making skills.
- A passion for sports and an active lifestyle.
- Strong business acumen with the ability to analyze KPIs and drive results.
- Fluency in English and proficiency in MS Office.